What People are Saying

Nice facility, I feel it is clean. But they do have some nickle and diming going on. Eg. I reserved a smaller unit, needed a larger unit on day of and this was all discussed prior to 'check-in' ... they wanted to charge me $20 to 'transfer' to the larger unit. Mind you I had not checked in even. The representative who was very nice said he would waive it - but didn't in the end when I looked at the paperwork . Just odd.

Mid-level pricing, decent customer service, moderately clean facility.

Good service, cheap and clean.

Consistent rate increases at another local storage facility finally forced me to consider options on relocating my stuff to a new storage facility. Was lucky enough to secure a 10x15 at a really good rate at Storage Post in Suffern, though I was not happy that there was already a tear in the insulation prior to me taking the unit and that it was not fixed by whoever rented it before me. I told Roger to make note of this. Over all he was very helpful in processing everything, though the computer he had was not very cooperative and took forever to complete certain steps in the overall process. I like that this facility has 24 hr access, though being on the third floor, you need to punch a code in every time you take the elevator. Overall I like this company, location and staff better than the former one.

Clean, well lit units. Personnel are the BEST! I had several units at this location over the past 10 years. The staff always accommodating, concern and willing to help with any situation within their power. Shout Out to India!! Val, don't let her get away. She is a superb compliment to your Jersey City location. Thank you. CharleyB

Out of the way storage space four stars because the freight elevator still requires an assist from the attendant

Zero stars if I could. Without signed paperwork/digital agreements on file and they've already started charging me for a reservation I ended up cancelling the day I was supposed to move in. Update edit: Upgraded to 4 stars. Called in to verify cancellation of the unit and it was relatively quick and painless. Didn't try to negotiate or argue with me and only spoke to two different people instead of a long game of phone tag. They should have reached out to me once the move-in date had passed and there was no confirmed/signed paperwork on file - they were quick to confirm a reservation made through a 3rd party seller, but cancellations made through that same 3rd party route doesn't seem to trigger an equally rapid confirmation call. System and process could use some work but still good customer service support. Would consider them again as a self-storage option in the future.

Love the fact that they have a private bathroom for women! They also have some of the largest storage units that I have been in so huge.....

I went to pay my bill

Very helpful staff member.

The staff was friendly and informative, facilities are clean and safe.

Used storage post once and back for a second time thank you for your help louis