What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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07/19/2022
Great customer service in office always friendly always helpful it was a pleasure. But Company raised rent to much, causing me to move out. I would use them again because of the great staff.
M Roadless
Jersey City
New Jersey New York City
10/25/2025
Need more clean drop off area
Marisol Caban
Linden
New Jersey New York City
01/18/2018
The specialist very nice very helpful, they not deserve 5 star because the price kind the spensive
CG H
Linden
New Jersey New York City
10/01/2018
Great customer service gloria was very helpful n informative clean building and great storage availability.
Brenda Sanchez
University Heights
Bronx New York
03/10/2018
Ok
Billy Lazer
Long Island City
Queens New York
01/17/2015
I have a very good opinion of Sofia Storage. The staff is very helpful and friendly and I haven't had any difficulty at all with dropping boxes off and Ron and Francis have always been very friendly and helpful moving them. The facility is clean and I have stored with them now for over a year!
Marsha Mason
Upper West Side
Manhattan New York
11/17/2019
Located just off of I-87, it's easy on/ easy off the highway. The office hours are reasonable. They have additional security by having gates, both entering and exiting. Fairly clean facility. Has many exterior rodent boxes, which I look at as a plus, for preventive measures. However, the section where I enter has limited parking and it seems that the same vehicles are always there. Either they're not managing that area or they're using it for something other than the storage customers, thus the four stars.
kathleen SUAREZ
Suffern
Rockland County New York City
02/28/2018
I was just checking the place.but it looks good
Clement Louisy
Cypress Hills
Brooklyn New York
11/08/2024
I like this storage better than the one on zerega. Its Well lit, clean nice atmosphere
althea bailey
Morrisania
Bronx New York
08/27/2016
Friendly staff and very helpful, clean space
Izak J
Lawrence
Long Island New York
12/27/2018
Employees are friendly, the site manager Brett L provides excellent customer service, is very knowledgeable and very fair. Not climate controlled and the elevator is janky. Would recommend a unit on main or upper level. The basement is questionable.
G Zagatta
Haledon
New Jersey New York City
06/15/2018
Revising my review. Initially the things I stored here grew mold and i was told that I would not be compensated for it. However the manager at this location helped me the best he could to help me get some compensation for my belongings. I received less than the value of what was in the unit, but I appreciate them taking responsibility for what happened.
Nikhil Manjunath
River Rd
New Orleans Louisiana