What People are Saying

Love love the customer service from Kayla. She took her time showing me around and explaining the different sizes and price. The place is very clean and well divided. Kayla you rock

To Whom It May Concern, I am writing to recommend the manager (Nichol) and employ ( Helena ) that are currently working at the Storage Post location at 32 Grand Avenue in Brooklyn. Helena consistently demonstrates professionalism, reliability, and strong customer focus, approaching her role with maturity and accountability. She effectively assesses customer needs and matches them with appropriate storage solutions, balancing space, cost, and long-term considerations, even during busy periods. She is proactive, composed, and communicates clearly, contributing to a well-organized and smoothly run facility. Her ability to think beyond immediate tasks and support overall site operations makes her a valuable asset to the team. I recommend her with confidence and believe she will continue to excel in roles that involve greater responsibility and customer engagement. On top of that Jeff is taking great care of the premises and is very kind and helpful . All of these create a very nice experience using the storage facility . Thanks ?? Sincerely,

This Storage Post location has the greatest customer service ever! When I explained what type of storage I needed, the manager , Kimberley, took the time out to show me what type of storage units would meet my needs. Kimberley also explained all of the insurance options and also how to efficiently use the storage space within the unit. This storage unit facility is the best on Staten Island! If I could , I would give more stars! AAAAAAAAAA++++++++++

Hands down best service I’ve had in the state of New Jersey TO. THIS. DAY.

Today we decided to get the storage unit we need so that we can paint our apartment. Helena and James were very helpful, showing us around the available storage units. Thanks, we look forward to working with you!!

Very nice staff clean easy access to move in Manny was awesome

So since my last review the company and specifically Franny the manager has resolved my issues and I am very pleased and will continue to stay at this location because of Franny. Thanks guys.

Helana has been a great help. She has consistently had given great costumer service and also just a delightful disposition in every interaction.

In Linden , the best thing there is a Girl who works her name is Tatyana she is professional,generous, kind and funny,she also is a very hard worker, thanks her to take care me has a customer, definitely if I need I will return to that specific location because of her

Leslie and Leydi were extremely customer service friendly. You must find more people like them. Best experience I've had at a Storage place.

Easy, fast, and friendly experience!

(Translated by Google) Good afternoon, I came to make a payment and they left me waiting 20 minutes outside the store. The service is unbelievably bad. Two people assisted me in the chat and even then they left me waiting. Very disappointing due to the lack of attention, especially considering the amount I was paying outside. (Original) Buenas tardes, Vine a hacer un pago y me dejaron esperando 20 minutos afuera de la Tienda, es incredible el mal servicio, dis personas me atendieron en el chat y aun asi me dejaron esperando. Muy deception ads por la falta de atencion en especial con el valor que estaba haciendo afuera.