What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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Mint clean great lighting
Robert Kuhns
I was pleased I just wish I would have known prior that it cost more for the lower level I thought that was disappointing...
Seanna Oglesby
Customer service was outstanding! Made the process a breeze. Very helpful. Thank you
Jamie Babbit
George & Jeff are great guys always helpful & accommodating to any of your needs and concerns. If you're in need of excellent storage facility look no further Storage Post will take good care of you and your personal property!
Maurice Goldmeer
This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.
M Diamond
George was very helpful and got me all set up with my unit!
Ashley Reilly
I agree with the first review. Great facility,great service and affordable storage. Definitely see Carlos he is great. He gave me a great deal on my storage unit and gave me the storage that I needed, he really runs a great operation. You wont find a better storage facility in the area.
Clari Tamayo
Nice and accommodating. Also makes recommendations and you should listen cause they usually are correct.
Kelly Montegut
Great!
Bernard Pearce
I just wanted to say that your staff at the storage post (Bruckner Blvd) where i am is AWESOME!!! no bs so professional and really show an honest care and concern for us renters. Had to go there early this morning to see the manager cause in my storage unit there seems to be an infestation of rodents. So I asked if I could see the manager so he could see what I was speaking about. He came and saw from himself, apologized for the problem and immediately went about resolving my issue. Needless to say it was all handled so professionally that it made me believe in customer service again. The manager was polite respectful and knowledgeable about his team and the building that he was running. This put me at ease, I have used the Fordham unit for ten years and had excellent care and now at Bruckner for the past 3years I'm quite content with my choice. Mr. Alex M Oates kudos to your staff and you for excellent customer service!!
Nicole Lane
I have the pleasure of renting at this facility and am truly impressed with the customer service that I've received to date. Jessica has gone above and beyond to help me find the right storage units (I was on a time crunch and needed a few units ASAP). Since then, I've recommended everyone in my family to store their things at this particular location. The facility is huge and has a loading dock in the back. Access is spot on at 6AM, which was amazing during my move. I'm not sure what else you can ask for in a storage facility. Clean units, amazing customer service, and easily accessible in the early morning and late evenings. Hope this review helps you with your choice of storage facilities in the East Williamsburg, Ridgewood, Glendale areas. P.S. If you refer a friend, there's a $50 credit in it for you.
Cee N
Amazing customer service. I recommed this storage to anyone. Anthony is amazing.
Francis Castillo