What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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07/31/2021
Only one of the elevators worked, which slowed down how quickly I could move my stuff in and cost me more with my moving company.
Santi Slade
Brooklyn
Brooklyn New York
04/26/2022
Just preparing myself got a letter abbreviatio of eviction
Thomas Purcell
East Village
Manhattan New York
03/26/2023
I have a couple of issues l was quoted one price online but when l got to the actual facility the price was totally different and why do you not have bins for us to dispose of things when we're cleaning the out I've rented before and we were furnished with that luxury.
Sheila Lee
Ozone Park
Queens New York
03/16/2021
It was fine. The employees were very friendly and helpful. Only getting two stars because I know they still working on improvements, besides that they would've received Five stars. The lift was too narrow and so was the stairway. We can only use the lift during office hours, but once they finished with the improvements this place is gonna be very good to store there. They had the size storage I was looking for and not too far away.
roger barrier
Haledon
New Jersey New York City
12/30/2017
Great location - I just wish they had the advertised wifi which seems it will never be working...
Marcus Coltro
01/27/2023
I wish it was smoother than it actually was. The elevator at the loading dock was being occupied by a large group of movers making it difficult to use and left me stuck waiting for the elevator for long periods of time on the floor of my unit while they loaded and unloaded the mounds of furniture they had. Then I went to the front desk to buy a lock and no one was there. I literally waited for 10/15 mins for someone to just come to the front door. Too many red flags on the first day!
Michelle Michelle
Yonkers
Westchester New York
08/12/2017
It was good, except the storage units were not accurately measured (smaller than the size that they were listed at) so we had to look at several units to find one that was big enough, I would suggest getting the actual measurements of each unit. The employees were very friendly and helpful.
Shawn Bullen
Long Island City
Queens New York
12/03/2018
Dayna was able to assist with the services I needed and provided solutions to any issues I had. The facility is clean and well lit. This is not accessible 24 hours due to “ security reasons”. Fares may suddenly increase without much of a heads up. Mine were raised before I even had a year of service. It’s okay.
Sandra Mancia
Garden City
Long Island New York
12/14/2020
Nice, clean establishment.. Well lighted..
Raymond Cruz
Yonkers
Westchester New York
11/15/2020
Good rates
Douglas Duart
East Setauket
Long Island New York
11/13/2018
Good, but they increase your rent frequently and regularly.
Dwar Meji
Linden
New Jersey New York City
08/14/2017
Really good when I signed up, but a definite degradation on the level of service. Recent weekend visit wasn't unpleasant, but definitely got disinterested, lackadaisical staffer.
Andrew Wilson
Cypress Hills
Brooklyn New York