What People are Saying

I haven't put my things in yet all I do know is the owner was very very kind and very helpful and the place is clean and I like the structure. I never used a storage before but in search before I found this one I went to places I didn't thing my things would be safe at here this place great very kind workers and they work with you

I had a tragic loss in my family, still running around trying to get things sorted, it would be 30 years next month and im just everywhere, the two young ladies at the front desk were so professional, A very caring and attentive to me as I turned the necessary document, A young lady Denise was awesome!!!!!! I shared my heart with her and just he listening and the advice she gave along with a personal area she went through was Incredible!! if you can clone Denise and send her to all of your location, I guarantee you would have no problem thank you Denise for all that you are. May God continue to bless you richly.

Friendly and efficient staff.

Easy to get to, good customer service, and great reviews.

The staff on-site is excellent, my move-in was seamless, and I'm happy with my storage unit. However, if you are considering this location, I would avoid renting online & speak to someone in-person. Context: In an online promotion, I was promised two free months but the lease I was originally provided did not honor that. I asked for an edit multiple times & was ignored. Due to moving deadlines, I was pressured to sign the lease without the edits. I was ghosted by customer service until I left a 2-star review & then my concerns were finally addressed. Regardless, I'm glad that they've honored my original agreement & I now have a new lease in place at a convenient, clean, safe storage facility.

My move-in experience was quite easy. The Storage Post representatives Anna and Jawad were very personable and accommodating. When I came the next day to move in very early in the morning I told Jawad about an issue I had. He was in the process of doing maintenance on the first floor. But he stopped what he was doing and went upstairs with me, surveyed the problem, went back downstairs, got a ladder, came back with it resolved my issue. I can't ask for better service than that. Storage Post was a good choice.

very helpful informative and i was given 2 months free .

The online customer service was very helpful. The young lady who stayed past her work hours was very helpful as well. I am at the Huguenot facility. I did not give 5 stars because of the night traffic that goes in and out of the facility. I am very concerned about going there at night. it looks like these people are staying in the units at night. Please check into this situation, I am very fearful of going to the facility after office hours to go to my storage unit.

We used this storage unit for about 4 months and in that time I believe it changed companies twice. We have had issues in the past with Extra Space/Life Storage here: rude, unhelpful staff; lack of communication with clients when gates are broken, and issues trying to have movers move our things to our new place. But today I went to close out our unit after being transferred to Storage Post, and I was pleasantly surprised at not only how kind Jessica was, but how extremely helpful she was in getting my unit closed, communicating my finals payments, and letting me out of the gate after my account/key code was shut down from closing my unit! I really hope this place is pivoting with this new group coming in. It wasn’t a bad place to rent besides the pst poor staff.

I want to start off by saying the customer service Porsha was amazing. She was empathetic with my situation we shared experiences on the phone she was just great. Then I get to the store was unit the representative there I believe his name is Johnny I may have to come back and do an edit but he's the only person that I've seen there so when I tell you he was amazing I came in I said I got to make him smile cause it's almost time for the place to close so I walked in I said something to him and he just laughed so he was amazing he went above and beyond he did everything he was supposed to do and more. This guy is an angel seriously he was an angel that God sent my way. And please excuse me if I have the name incorrectly like I said I'll come back and do an edit but you know who you are if the name is incorrect. The only thing that I had a little issue with is the doorway to get to the lockers using the carts they have and the doorway the doorway has a step up now if you have boxes on top of the cart you now have to lift the boxes over this step and the door does not stay open and there's no door stopper soul and there's a railing outside so in order for you to like turn the car open the door lift it up on the steps it made it almost impossible. I think they need to reconsider it lowering that step making it flat get a door stopper or fix the door so I can stay open as we're getting the cart in because we're already going through enough putting things inside these lockers and now we have to worry about how we're going to put them in over this hump. I really don't want to complain because like I said it was a great experience, but I just think this is an issue that needs to be met when people are spending money ...storage units make plenty of money to have that fixed. And I only thought about what if somebody was Handicapable and they were in a wheelchair how are they going to get in. So I'm just asking if that one little simple thing can be fixed that would be great but other than that I had a great experience

I like this storage better than the one on zerega. Its Well lit, clean nice atmosphere

Neighborhood friendly