What People are Saying

Consistent rate increases at another local storage facility finally forced me to consider options on relocating my stuff to a new storage facility. Was lucky enough to secure a 10x15 at a really good rate at Storage Post in Suffern, though I was not happy that there was already a tear in the insulation prior to me taking the unit and that it was not fixed by whoever rented it before me. I told Roger to make note of this. Over all he was very helpful in processing everything, though the computer he had was not very cooperative and took forever to complete certain steps in the overall process. I like that this facility has 24 hr access, though being on the third floor, you need to punch a code in every time you take the elevator. Overall I like this company, location and staff better than the former one.

Consistent rate increases at another local storage facility finally forced me to consider options on relocating my stuff to a new storage facility. Was lucky enough to secure a 10x15 at a really good rate at Storage Post in Suffern, though I was not happy that there was already a tear in the insulation prior to me taking the unit and that it was not fixed by whoever rented it before me. I told Roger to make note of this. Over all he was very helpful in processing everything, though the computer he had was not very cooperative and took forever to complete certain steps in the overall process. I like that this facility has 24 hr access, though being on the third floor, you need to punch a code in every time you take the elevator. Overall I like this company, location and staff better than the former one.

Service was excellent. One complaint was that there was a big ladder in the way so I could not get the dolly around it and to my storage area. I would not have selected the area I was in if I knew about the ladder issue.

Service was excellent. One complaint was that there was a big ladder in the way so I could not get the dolly around it and to my storage area. I would not have selected the area I was in if I knew about the ladder issue.

Clean facility, easy access to storage units, elevators, dollies provided. All good.

Clean facility, easy access to storage units, elevators, dollies provided. All good.

I wanted to give a bad rating because I was angry about not being able to access the unit because my husband wasnt truthful with me when he said he "took care of the bill." So I was mad I went out my way to get there- that's another thing, their location is sooooooo out the way, making it inconvenient. However I like the cleanliness of the entire place; I like the security they have there in regards to the elevator requiring a password in order to take you upstairs to the units. The staff seems friendly and willing to help.

I wanted to give a bad rating because I was angry about not being able to access the unit because my husband wasnt truthful with me when he said he "took care of the bill." So I was mad I went out my way to get there- that's another thing, their location is sooooooo out the way, making it inconvenient. However I like the cleanliness of the entire place; I like the security they have there in regards to the elevator requiring a password in order to take you upstairs to the units. The staff seems friendly and willing to help.

Good customer service is hard to find but its not a problem here

Devin was great as representative. The cost could be cheaper, but otherwise all is good

Devin was great as representative. The cost could be cheaper, but otherwise all is good

you sent me a file of my contract, but I cannot print it on my PC, even is I try it with ctrP