What People are Saying

Everyone i dealt with was really nice, the facilities are nice too. But i was contacted on the phone after my initial inqueries and was told i would have 24 hr access but in reality it is 6am to 9pm. That is still pretty good. But i was also sold the space as a 5' x11', when it is actually only 5' x 8'. Like i said, i like the facility and the staff very much. But i was hoping to get a price reduction yo reflect the real size, or get a true 5' x 11' at the price * atached picture shows an 8 foot peice of masonite fitting the exact length of the space

It’s a bit too expensive. Would be 70% less

It's not easy for one girl to move stuff in and out. They have this horrible sharp ramp and the carts they have are so thin so when you push things fall off. The place was also broken into recently. My unit and several others trashed

A new insurance company is taking over and raising the insurance rate. Smdh.

no one was there at front desk for about 10 minutes. Unit was no explained to me correctly. but other than that ok...

(Translated by Google) Closes at 6pm. And if you leave something after having met the deadline to remove everything, suppose I left a mini washing machine and I didn't have time to remove it, they close at 6pm and now I have to pay for the entire month and they continue to increase each month, they want me to pay more than $3000 and that small washing machine is not even worth $70 (Original) Cierra alas 6pm. Y si d3jas algo des pues de aver cumplido el plazo de sacar todo supongamos yo deje una mini la vadora y no me dio tiempo sacarla cierran alas 6pm y ahora tengo que pagar el mes completo y siguen aumentando cada mes quieren que pague más de $3000 y esa lavadora pequeña no vale ni $70

My daughter chose this facility due to 24 hour access. We went two weeks ago at 11pm to then be denied access. Come to find out no longer 24 hours and she recieved no notification of changes.

I thought it was a very simple and smooth process booking the storage lot online. However I didn't get the access code in order to begin storing my items. I called right away but nothing was done as of yet. I lost almost 12 hours of moving although my move in date was yesterday, November 4th. Very disappointed.

I totally understand the concept of full automation, however the communication between central office and local facilities and renters needs to be way tighter and better organized. I have a slew of Emails but still find myself having to make phone calls to get information such as facility access codes, etc.

Access code didn't originally work on elevator. Other than that my move - in was good.

So so

Ever since they changed the name it hasn't been the same