What People are Saying

Understandable 24hours is a lot to deal with to stay open but to cut down to 8.5 hours..... Pretty drastic and inconvenient. The new limited time now if it's a week day I have to take time off from my 9-5 job I commute to and from to be able to go to my room or get there even earlier on a weekend. SORRY NOT CONSIDERATE OR PRACTICAL FOR WORKING PEOPLE AT ALL! Work with people a little bit a few early days a few late days during the week..... Not jam their weekend up and room be useless for 5 days out of the week.

I rent a Storage unit at this location and the air conditioning system has not worked in months. The Storage units are supposed to be climate controled. My storage unit is horriblely hot every time I go there to pickup or drop off something.

Good

Although the end results was pleasant, especially due to the excellent customer service of the employee who assisted me Sunday afternoon (Manny), it wasn't enough to make this review 4 or 5 stars.The beginning of my interaction with other staff over the phone was pleasant but I received misinformation about the cost of my unit, I didnt receive the edocs to sign (had to call back), didn't receive an access code and had difficulty filling out and verifying the automatic payments. If it wasn't for Manny this would've been a 1 star review.

Very disappointed garbage every where on the floor and not light inside the room. it's hard to see and move the furniture around. staff was very pleasant though.

Just preparing myself got a letter abbreviatio of eviction

Overall, a good place lacking an adequate number of carts. This is my first experience using a storage facility, and although i really have no issue with the day-to-day of the facility, the reduction from what would have been a 5-star, down to a 3-star is specifically around my experience 'moving in'. Its a fairly large storage facility that is moderately unoccupied by people (i've gone in at 6AM, 2PM, 5PM, etc.). Although there are generally not many occupants, there are only three trollies in the main area. It took me 2 hours to move into a 7.5x10 room becuase i had to use my personal pull-cart (used for carrying the kids around ). If they had sufficient trollies in the facility (or one available when i needed it) this wouldve been a 30 minute process of 3 trips, instead it took me over 12 trips.

Prices going up.

The gate didn't even work I want with my cousin to the storage

It needs a bit more upgrading for the monthly fee charged

Okay

It's ok