What People are Saying

Good

Location is a bit difficult

Still I see major construction so it's annoying to work around and park.

It's pretty good, it's got a nice lot

Good prices not to big of a fan floor set up, and the fact that you can't use a bigger lock to secure your stuff

Hard to get a big truck in and out like a Uhaul, if u pass a certain section there's a gate and u can't get out, there are roaches, would like if they got the storages sprayed for roaches, mice and things like that otherwise it looks ok

So so

freight elevator needs to be repaired.

The only problem I had with my move in day was no carts were available

The working from home customer service needs to be canceled. The few females I've talked to were very nasty and rude. One female you could damn near here her rolling around in her bed, her name started with an R. I think she said Rayann. She was being a smart ass, real attitudy like she had a problem with me asking questions. She wouldn't have dared been rude like that to me in person. On the other had I spoke to a gentleman by the name of Eric as well, I spoke to him over the phone a few times and he was always helpful, never sounding like he's under the covers in the bed, and he was never rude once. If ever I need to speak to customer service again, I hope the guy Eric answers the call. He knows how to work from home doing customer service. Thank you Eric your customer relations skills are a 10. Everytime someone gives a not so great review, they always respond back saying we have no record of you being a customer. But you got a record of accepting my money for the past five years. This company needs better customer service amongst other things.

Self storage

The place is convenient and the rep Courtney is great. Very professional and courteous. The only problem I have with the storage place is that they charge you for minor things to make more money. I had to purchase a cylinder from them not the unit I have doesn’t take a lock. Then they make you take their insurance otherwise they can’t rent you. Big scam charging for everything.