What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
05/13/2022
I had checked out a bunch of storage options for my small business to store supplies and after meeting and speaking with Jessica made my decision right there. She is knowledgeable, friendly, a good communicator, and is just a fabulous point of contact. All the other staff I've met have also been extremely helpful. The facility itself is extremely clean, has decent parking, and incredible loading dock, and strong security systems. You aren't going to find a better spot then this.
Riley Nightingale
Ridgewood
Queens New York
12/30/2018
Just traveled from Florida gloria was amazing got great discount renting two rooms !! Great location clean facility recommend to all! Happy new year
MIRIAM YVETTE RODRIGUEZ
University Heights
Bronx New York
08/01/2025
Thank staff is so nice i came to pay my bill and they were very nice
eric durden
Morrisania
Bronx New York
01/03/2022
Nice storage and well maintained and comfortable
Richard Amajie
Lawrence
Long Island New York
10/18/2019
I. Just rented a storage unit 2050 at the fordham location staff Was helpful and facility Was clean
Octavio Henriquez
University Heights
Bronx New York
11/21/2025
Nice wirkers
Edward Polanco
Morrisania
Bronx New York
08/17/2022
The gentleman at the service desk Manny was very professional, informative and courteous. The facility is clean with a lot of options for your storage necessities. Excellent prices.
judith morales
North Shore
Staten Island New York
05/27/2017
Amazing service Yahaira was the best. Fast and smooth
Gary Jean Baptiste
06/08/2017
Excellent service! Roxy was phenomenal. So happy to have found this place.
Laura Bloom
09/30/2025
Donald are more than awesome they have helped me in my time in need he made me very happy with all the help he would do for me he took it above and beyond
Britney Toro
North Shore
Staten Island New York
09/04/2022
Today, being a holiday weekend, we we’re glad that the storage was opened. Also, I was warmly welcomed and received expedite service from Kimberly. She was very professional, polite and ready to help. Thank You for making our day.
Robin Walthour
Brooklyn
Brooklyn New York
08/25/2017
I had the greatest experience at Extra Space Storage at 641 NW 12th Ave the store manager Roxanna Mor was well knowledgeable about the facility she took her time and went over all the information I needed to know I would recommend this facility to my family and friends.
Phyllis C. McMurtry