What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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08/25/2022
Easy to use system to look into reservation and fantastic staff member to assist with rental process and answer questions.
Kevin Bishop
Suffern
Rockland County New York City
06/08/2017
Excellent service! Roxy was phenomenal. So happy to have found this place.
Laura Bloom
09/04/2022
Today, being a holiday weekend, we we’re glad that the storage was opened. Also, I was warmly welcomed and received expedite service from Kimberly. She was very professional, polite and ready to help. Thank You for making our day.
Robin Walthour
Brooklyn
Brooklyn New York
08/25/2017
I had the greatest experience at Extra Space Storage at 641 NW 12th Ave the store manager Roxanna Mor was well knowledgeable about the facility she took her time and went over all the information I needed to know I would recommend this facility to my family and friends.
Phyllis C. McMurtry
09/19/2022
There was a small wrinkle with my move in, as the room i reserved had been once three rooms that had merged, and the room number on the door was not quite the one in my online paperwork. I would have to say that the staff was very helpful, and the desk guy even stayed late to make sure i had the correct room. The prices are good, and i can't argue with 2 free months, less signing fee, etc. I had a bad experience with a competitor, and excessively severe late fee. I plan to emply that space and move everything to storage post. Hopefully, I will continue to be happy with them.
Robert Lewis
Perth Amboy
New Jersey New York City
02/07/2018
(Translated by Google) I was well attended (Original) Fui bien atendido
Ricardo Diaz soler
09/30/2022
Manny helped me with all my needs he was very helpful he did a super job
Quinn Williams
North Shore
Staten Island New York
06/15/2018
I love this storage post the people were helpful there, they gave me a great deal and there customer service was excellent.. I spoke to a young lady named zanayla she was very helpful. Great gal !!
Melissa Royo
10/23/2022
Excellent. Highly recommend. Great staff, super helpful. Clean and organized.
Ben Gonzalez
Ozone Park
Queens New York
05/23/2019
Great staff and place
Joe Millet
11/16/2022
Very easy to book online. The staff was very helpful on arrival and throughout the process. The facilities are very easy to use.
Anis Vijay Modi
Brooklyn
Brooklyn New York
03/07/2017
Storage Post at 32 Grand is an amazing spot. Our organization has been a faithful patron for a year and look forward to continuing to take advantage of this convenient, friendly and spotless facility. HIGHLY recommend!
A Free Bird Organization
Brooklyn
Brooklyn New York