What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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02/08/2022
Neenah is a wonderful employee!!!! She help with everything I needed and show me where my lock was and have a beautiful personality
Sharelle Bryant
Cicero
Chicago Illinois
08/03/2025
So I was a customer of extra space and they had good customer service, when the sold to Storage post I felt nothing but I must say the service I’ve been provided with this new company has been GREAT!! Literally no complaints. Every staff that they’ve had has been very polite & respectful. The guy Eddy/ Eddie wouldn’t even allow me to tip him.
Tashawn Cole
Cicero
Chicago Illinois
10/09/2025
I had a great experience with Eddie, this is my first time renting a storage unit and he was very helpful, pleasant, professional and made the process extremely easy. Very straightforward with pricing, no hidden fees. Thanks so much, Eddie.
Fabiola Flores
Cicero
Chicago Illinois
03/23/2026
Thank you Nina , for your kindness and superb customer service. Will definitely keep doing business with your location. Thanks to you
Gilberto Villarreal
Cicero
Chicago Illinois
06/04/2024
Great customer Service thanks to Matthew! Really helped me out
Jehad Abbed
Andersonville
Chicago Illinois
08/28/2024
So far, so good. I just got my unit a week ago. What I can say is that my check-in experience was smooth and seamless. I'd like to shout-out Alex Reynoso for all of his help and professionalism. I really appreciate great customer service and that's just what I got.
Arneva Mason
Edgewater
Chicago Illinois
01/27/2025
Came in to transfer to a smaller unit. Jessica and Adriana were very helpful and very professional kind clean facility to rent from.
William Smith
Edgewater
Chicago Illinois
04/14/2025
Jessica was amazing in helping us get our storage unit for the summer!
kaitlyn burke
Edgewater
Chicago Illinois
05/20/2025
Awesome staff at this location! Ian and team have been incredibly responsive and super helpful.
Brad Bartley
Edgewater
Chicago Illinois
08/03/2025
Adriana was very helpful today. Friendly staff and service. Will rent again if needed in the area!
Temitope Olajiga
Edgewater
Chicago Illinois
10/19/2025
Great customer service thanks for the info
Richard Aguilar
Edgewater
Chicago Illinois
04/06/2026
Jessica and Ian are amazing. I lost the keys 2 days after renting the unit and had to come and have the lock drilled out and replaced. They were patient and kind and took care of everything immediately
Rita Pipes
Edgewater
Chicago Illinois