What People are Saying

It's a nice place so far i just moved in the only thing is the carts are hard to find they need 2be in one place that's easy to find instead going all over the place looking for them .

I'm so glad this facility was purchased from Extra Space. The new owners & management team do just that...manage as a team!! Each time I called and talked to someone about a need or concern I was meet with a polite & helpful response. Devon the facility manager was very helpful, as was Eddie. At the corporate office Edith was kind , even jovial. I was actually doing a move out, but had these people been working there before I made the decision to leave, I may have stayed. My advice: KINDLY ASK THESE PEOPLE FOR WHAT YOU NEED, and you just may be given the help. Sincerely, Tomas P

I rented a unit for my college student. The first three times he went during business hours the office wasn't open and we hadn't received a building access code in any of the confirmation emails. I was finally able to reach the manager at this location by going through the sales option who connected me. All is fixed now, but it was a very frustrating start!

The staff are helpful show me the way to my unit and help me with the works

There were limited office hours which is not posted online and was not disclosed when I rented. While there is a remote check in process, it is strange and risky providing personal information to a screen in a public area on the sidewalk. This does not protect personal information and leaves customers vulnerable to identity theft.

My check in experience as a new customer was less than smooth. I got there mid day and found the front desk dark and locked. Then I realized they had a video kiosk for inquiries. The person who came on the video said the person managing the front desk will be right with me. 15 min later a person unlocked the front door. Then the person had trouble finding record of the registration fee I prepaid. Then the access code they provided did not work. 30 min later that was resolved. I spent 45 minutes getting access to my unit for the first time.