What People are Saying

This is the best storage facility I have ever been too!!! The staff is extremely friendly and helpful, the premises is clean and its great to go to a place where everything just works. I have been at this location for the past 2 years now and for anyone that reads this that is a sales rep, this place has it all. I will be renting here for many more years.

Definitely a gem in Jersey City. We rented 3 units. Each encounter with no issues. I cannot think of anything negative about this Storage Post. Staff is courteous, the space is clean, entry space is huge, location is great off of truck route 1-9. I guess my only issue is hours of access (can't enter before 6am or after 8pm), but I assume that's a legal thing. Would definitely recommend.

This is the best facility in the area. I have stored here for the last 4 years and the service is awesome...The price is great it is a climate controlled facility which works great in the summer ..The staff is great too.I would not rent anywhere else..I will definitely highly recommend this facility to anyone who needs storage.

It is clean, secure, and the staff is courteous and helpful.

It is clean, secure, and the staff is courteous and helpful.

Check in was really special. The lady Jessica at the receptionist desk was super friendly and professional. She went the extra mile to ensure we were checked in and took time to answer all our questions no matter how complex. We did meet some technical difficulties (our code worked outside and not inside and we were not able to get in and had to wait until the next day) which was annoying because I still needed to go to work that day and had to end up paying more for the U-Haul truck the next day, but when we spoke with Jessica (really hope her name is been spelled correctly) she went ahead and did what she needed to make us comfortable and want to stay with the company. I would encourage others to use Storage post. The prices are affordable for the most part and right now in this moment I am happy I chose them.

The staff on-site is excellent, my move-in was seamless, and I'm happy with my storage unit. However, if you are considering this location, I would avoid renting online & speak to someone in-person. Context: In an online promotion, I was promised two free months but the lease I was originally provided did not honor that. I asked for an edit multiple times & was ignored. Due to moving deadlines, I was pressured to sign the lease without the edits. I was ghosted by customer service until I left a 2-star review & then my concerns were finally addressed. Regardless, I'm glad that they've honored my original agreement & I now have a new lease in place at a convenient, clean, safe storage facility.

very helpful informative and i was given 2 months free .

I want to start off by saying the customer service Porsha was amazing. She was empathetic with my situation we shared experiences on the phone she was just great. Then I get to the store was unit the representative there I believe his name is Johnny I may have to come back and do an edit but he's the only person that I've seen there so when I tell you he was amazing I came in I said I got to make him smile cause it's almost time for the place to close so I walked in I said something to him and he just laughed so he was amazing he went above and beyond he did everything he was supposed to do and more. This guy is an angel seriously he was an angel that God sent my way. And please excuse me if I have the name incorrectly like I said I'll come back and do an edit but you know who you are if the name is incorrect. The only thing that I had a little issue with is the doorway to get to the lockers using the carts they have and the doorway the doorway has a step up now if you have boxes on top of the cart you now have to lift the boxes over this step and the door does not stay open and there's no door stopper soul and there's a railing outside so in order for you to like turn the car open the door lift it up on the steps it made it almost impossible. I think they need to reconsider it lowering that step making it flat get a door stopper or fix the door so I can stay open as we're getting the cart in because we're already going through enough putting things inside these lockers and now we have to worry about how we're going to put them in over this hump. I really don't want to complain because like I said it was a great experience, but I just think this is an issue that needs to be met when people are spending money ...storage units make plenty of money to have that fixed. And I only thought about what if somebody was Handicapable and they were in a wheelchair how are they going to get in. So I'm just asking if that one little simple thing can be fixed that would be great but other than that I had a great experience

Haven't really finished moving my stuff in but can say that Johnny your storage post associate was very helpful.

(Translated by Google) Good (Original) Bien

Phenomenal service. The manager, Edyta, was very professional, courteous attentive.