What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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01/06/2018
Excellent Service! I drove with my family down from New Haven, Conn on a cold Saturday morning. We were tired and frustrated from traveling so far. We registered online but usually have issues at places cause somehow someone always effs it up! I have to say tho, The store manager at 979 Brook, Jose was a true delight! He showed us to the bathroom, helped us get carts and showed us all the amenities of this facility and even offered us some coffee to keep us warm. He was very nice and made the move-in process very easy for us! Thank you so much! We hope your other other locations have this same level of service! THANK YOU STORAGE POST AND THANK YOU JOSE!
Mayra Ruiz
Melrose
Bronx New York
03/12/2019
I just want to commend the excellence service of Mr.Alex Oates he was very helpful in resolving my issues on Tuesday March 12, 2019. I would recommend this storage to anyone with no hesitation based on there excellence in customer service. If it wasn’t for Mr. Alex Oates I don’t kno what I would do, so I must say thanks for a tremendous customer service you offered to me I will forever be greatful. Great storage, great staff and I’m happy to choose this storage. Thanks again for a job well done. Thanks to you also Franny.
Nadia Francis
Melrose
Bronx New York
12/18/2019
rented with gloria it was a fast and easy service
ildaisa pena
Melrose
Bronx New York
09/07/2020
Edgar was super helpful and accommodating! Awesome experience
Genesis Fernandez
Melrose
Bronx New York
10/06/2022
The sister at the desk was very courteous professional not overly friendly was will to help through exemplifying how the first floor door opened and closed and even when I got it wrong she showed up and demonstrated again with no attitude very well customer service extended all the discounts available to me this fall sign up season excellent interaction
Kevin Stembridge
Melrose
Bronx New York
04/15/2025
Staff here is super professional, kind, and more importantly they are very helpful. Would definitely recommend
Seidina Doukoure
Melrose
Bronx New York
04/06/2026
Franny was very helpful answer all my questions and ease my concerns.
Carla Torres
Melrose
Bronx New York
09/26/2017
The client relationship is top notch.Very polite.
Belita Agidigbi
East Tremont
Bronx New York
12/23/2017
Great location!!!Gloria was amazing and very through on lease presentation Facility was clean.. please rent storage post
Rolniery Espinal
East Tremont
Bronx New York
03/07/2018
I came in late and the building was about to close but Karim stayed to help me out. I had to go but told Karim I'll be back in the morning. I came back with my brother despite the weather and found out my unit was sold to another customer at 5am online. I was ready to leave but Karim showed us another unit and told us we should try it out. We decided to give it a try! The customer service here was great and they made me feel like a person and not a customer. unit#4191 Pedro Nieves
Invisible Kings
East Tremont
Bronx New York
06/28/2018
Renting a storage post since 2014 and have always received great customer service facility always clean. Staff is trained and professional. Takasha Karim and Leslie thank you for all you have done.
SANDRA BAGLEY
East Tremont
Bronx New York
02/01/2019
Great service, friendly associate, very informative, explained every detail. No questions were asked. Thank you, I will be referring others to Storage Post.
Katyna Sullivan
East Tremont
Bronx New York