What People are Saying

Best storage

Clean, bright location with helpful staff. I moved from another storage facility and one of the biggest complaints I had with it was the small number of carts that were always locked up so you had to go to their office to get a key which frequently were unavailable. This location has a large amount of unlocked carts. Very pleased.

On my application, the people I spoke to over the phone were very cordial and respectful, even if I had to be transferred from one facility to another person in charge for the unit I'm applying for. They didn't switch the calls while I talk, or bang the phone when they speak or request for further time to look into my file. Steve was VERY friendly and efficient, even to apologize and admitted truthfully when it was concluded that the unit was given away (but, fortunately, another one was made available!). You feel important, not just another person speaking in the other line, not seeing your face on how I speak, not knowing the proper questions to ask. When I walked into the unit, the lady manager was cordial, too, and even when she was busy, admittedly she asked if it's okay with me to be interviewed by Haresh (?), who, patiently, walked with me AGAIN to explain how to use those locked doors (as the one to my unit was slightly broken!). I liked the green color of the walls - it made the steel doors softer and cooler, unlike gray/white steel doors when you are using the ground level that is cold. Business it may seem, but the atmosphere is something you wouldn't be expecting to find in this place these days. Again, thank you for such a friendly welcome.

Excellent customer service was received. Facility was clean and well maintained.

Great services

The staff is as always helpful and polite. I hope the company fixes the air-condition system in one of the section of the facility.

I rented online but the unit was too small. The store manager was awesome and moved me to a larger unit very close to the one I'd originally rented. The customer service was top notch.

i love the this place. the manager is very nice. great cutomer service

I like the fact that the place was clean and the loading dock was empty ,i was in and out in a short period of a time

Everybody was helpful

Lavona has always been great with me. She is a pleasure to work with, very helpful and caring when I need something. Keep up the great work!

Brooklyn location is really a 10 star facility! Abraham is a diamond in the rough - so kind and helpful. My stuff had been transferred from NYC without my supervision and they did a fantastic job of placing everything in a safe and organized manner - Thank you for all your help!!! Storage Rock Stars!!!