What People are Saying

I absolutely am very happy I chose this storage facility to put my belongings in. Not only is it very clean. The gentleman behind the counter in New Rochelle is absolutely amazing. He was very polite and friendly. He also was a tremendous help to me. I am handicap and he helped me push my cart. I am also very deadly afraid of elevators and the gentleman escorted me to my unit on the fourth floor. I forgot he’s name but I think it was Vector. He deserves a raise. Happy customer here. Will recommend it to everyone. Thank You.

Amazing help by Tanaysha. Thank you

Kendra from 363 Huguenot Street in New Rochelle is very sweet and and pleasant to talk to. I am happy that I switched from Cube Smart.

I'm happy here, the location is perfect. The staff is on point, polite, courteous??

Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence

I have 3 units here !! Ashley is always willing to help out even with my ridiculous request.She is BEYOND friendly a huge peoples person. The building is very clean and smells nice Ashley is always cleaning the facility I always tell her to take a break because she works too hard everyday Thank You Ash your hard work is always appreciated !!

Ashley you are amazing thank you for making my move in so easy ! The rain was horrible and I felt like everything was going wrong but that wonderful personality of yours brighten the day thank you girl !! And god bless

Tanaysha was very helpful

Thanks for all your help. Tanaysha was very kind and sweet

Amazing customer service from Ozzi. He assisted me as I looked through multiple units in the facility. Great demeanor and extremely helpful

Very expensive now to get storage.

Good location, loading dock is tight, unless you are a trucker. Very confusing set up(they are all the same, I wonder if one person owns all the storage) this location has B, Ld, M, choose your pain. Once you figure it out what floor you are going...good luck finding your locker. No idea where 287 is, no signs, no floor plans. If there is a fire, you are not coming out alive. The only positive is the attendant, what a professional!