What People are Saying

Ashley you are amazing thank you for making my move in so easy ! The rain was horrible and I felt like everything was going wrong but that wonderful personality of yours brighten the day thank you girl !! And god bless

The manager Ashley was very paitent with me and explained everything Thank you

I am updating my previous post in which I encountered a customer service issue over the weekend. However, Mylandria, the regional manager, called this morning with a resolution that accommodates my access needs. So thank you for taking the initiative and reaching out. It was appreciated and the slate is clean.

facility is very clean staff very helpful Mr. Luis was very informational and helpful i would definitely recommend this storage facility.

Lavona was spectacular ! She exceeded my expectations of customer service. Coming in she was cleaning and still was very attentive to me. She assured me she would be right with me. She showed me around gave me a tour of units until I found “the one” and she won me ! We’re residents of city island which isn’t far from pelham we talked about some great food spots and she just had such a great personality and this aura about her! We both are aquarius and we laughed about that. She’s a great manager and representative for storage post company. Thanks sweetie !

They are very nice and professional. I would recommend this place to everyone.

Ozzie was great. Very knowledge of pricing and policy. Showed me everything, like accessing the premises and also making sure it works with all gate access. Ask for Ozzie. He is that guy!

Easy to get rhe storage that needed no hassle

The staff there is always happy, smiling and helpful. Whenever I need help they do their best to rectify the situation. It's always clean and well maintained which is a supper dupper plus for me. The store is convenient and close to major highways. I feel safe storing my belongings there because the staff always provide warming welcomes and departures which ensures me that I picked the perfect location.

Anthony was genuinely kind and helpful. Although, it was closing time he took the time to show me the room that would accommodate my need and fit my budget. And to my surprise he also told me about a special offer of the paying for the Unit one time and for two months the room would be for free!!! What a deal!! What a delightful young man Mr. Anthony is!! Storage Post struck gold when they hired him, he should get a promotion and a raise for what he brings to this company!!!!!!!!!

Great Customer service and good location.

Both gentlemen at this facility were excellent removed my doubts that customer service skills no longer existed they were attentive they were helpful and made me feel very comfortable about leaving my items at the facility. On the other hand contacting customer service on the phone although the lady was very sweet and even offered me a free lock for my storage container was very pushy about collecting The $25 administration fee that was already stated I had to pay in my email. Each time I called it almost felt like there was a push to collect this money and even was told I’m not guaranteed my price but it was already guaranteed in an email. Also customer service fails toinform you that there is a $10 a month fee for insurance unless you already have renters insurance which the gentleman happily explaied so the $25 admistrastion fee is actually $35 And your unit is the price plus $10 a month. I have insurance so not an issue for me. My 5 star on top is because the facility really really took care of business and the two men that were there were very professional and helpful they deserve recognition.