What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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03/08/2021
Good location, loading dock is tight, unless you are a trucker. Very confusing set up(they are all the same, I wonder if one person owns all the storage) this location has B, Ld, M, choose your pain. Once you figure it out what floor you are going...good luck finding your locker. No idea where 287 is, no signs, no floor plans. If there is a fire, you are not coming out alive. The only positive is the attendant, what a professional!
bronxseabee
New Rochelle
Westchester New York
09/08/2017
I rented two units on 8/29/17 but ran into some issues which I then posted a review. On 9/5 Victor Veras the area manager called me to personally apologize for the mishap and issued me an additional free month for the inconvenience. I just want to say thank you to Victor and the staff at the Pelham Pkway facility for treating me like I mattered. I would recommend this facility.
Angela Stevenson
Pelham
Westchester New York
11/01/2018
Used storage post once and back for a second time thank you for your help louis
Annette Fontecchio
Pelham
Westchester New York
01/31/2025
Easy to get to, good customer service, and great reviews.
Imani Ford
Yonkers
Westchester New York
09/02/2019
Santana was great and very professional! The units are clean and climate controlled perfectly. Getting a cart is not always easy tho; hence the 4 stars
Amy Testa
Pelham
Westchester New York
03/04/2018
Ok
Andrew J. L.
Yonkers
Westchester New York
11/24/2017
Great service. Reasonable price. Parking is not that big if not a busy day. But it has a unload area
wicho Lara
Yonkers
Westchester New York
01/08/2025
The online customer service was very helpful. The young lady who stayed past her work hours was very helpful as well. I am at the Huguenot facility. I did not give 5 stars because of the night traffic that goes in and out of the facility. I am very concerned about going there at night. it looks like these people are staying in the units at night. Please check into this situation, I am very fearful of going to the facility after office hours to go to my storage unit.
Eleanor Jackson
New Rochelle
Westchester New York
11/01/2018
Used storage post once and back for a second time thank you for your help louis
Annette Fontecchio
Pelham
Westchester New York
02/19/2023
Nice and clean facility. Easy loading bay. The only thing annoying is that every time the I need to put something there carts are always gone.
Luis Ramos
Yonkers
Westchester New York
10/29/2019
Service was excellent. One complaint was that there was a big ladder in the way so I could not get the dolly around it and to my storage area. I would not have selected the area I was in if I knew about the ladder issue.
Ian Post
New Rochelle
Westchester New York
02/10/2020
Rudy was very helpful and professional in getting me the correct size storage. I thought it would be a problem changing from one size to the other bigger and more practical means of storing my goods and not an issue with the change or price change went through thoroughly as told . Thank you I highly recommend them and your first month is fee! Sincerely, Michelle Velasco
Mish Vegas
Yonkers
Westchester New York