What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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04/17/2026
This place is great and the best customer service you could ask for. The space is generous, no bells and whistles but just exactly what you need for storage. Ask for Ken, he takes great care of his customers and keeps the place running smoothly.
Maggie Wiggin
Yonkers
Westchester New York
02/15/2018
Alexandra she always have a great attitude, and always help the way to do a good jod
Gloria Moreno
New Rochelle
Westchester New York
06/20/2019
Im a fire alarm vendor(highrisefire)for storage post i had a great experience while testing their fire alarm system i was in good hands with kevin miller area manager at this location very helpful,profetional great customer service and a exceptional employee,kevin was awesome made my job and my day easier,i recommed this location to everyone well deserve five stars.
edinson fernandez
New Rochelle
Westchester New York
10/12/2019
I reserved a storage unit online this morning at about 8:30 am, and received a call from Larry within minutes of the store opening. He was polite and helpful and welcomed me to New York.
Eileen Heppeard
New Rochelle
Westchester New York
07/14/2021
On the beginning of this journey, but Derrell from the New Rochelle office was so informative and helpful for sign in and starting. Great experience so far!
Sara Tsiropinas
New Rochelle
Westchester New York
04/24/2025
(Translated by Google) Hector and Tanaysha are good people, especially Hector; I always see him working and cleaning. (Original) Hector y Tanaysha Son Buenos personas Hector en especial yo siempre lo veo trabajando y limpiando
LucKy Fuentes
New Rochelle
Westchester New York
03/16/2026
Great service, friendly and clean. Very helpful on move out. Thank you so much Leslie!
Tim Hettinger
New Rochelle
Westchester New York
12/05/2017
Im a customer at this location and it’s always kept nice and clean, Luis the manager is always polite and make sure the customer get what they ask for.
Dora Harry
Pelham
Westchester New York
11/13/2018
Thank god I stopped by at this storage post. Had an issue with my bill and Alex the dm helped me with excellent customer service. I’ve been doing business here for years I love this location if u want professional service please stop by Pelham storage po
Patrice Jeffress
Pelham
Westchester New York
04/21/2019
Great place very easy to access. clean. Friendly staff. The process was simple. N best of all a great deal! Would highly recommenf
Douglas Williams
Pelham
Westchester New York
08/26/2022
Great facility, clean, secure, great customer service
jessica tate
Pelham
Westchester New York
04/26/2025
My experience here was amazing. I got help from Ozzie and another young man who did an amazing job assisting me. I’ve made a call to the call center to share my review with them explaining that the two young men were very big help very sweet very kind and explained everything thoroughly. If anything goes wrong I will assure you that they will offer you another option or storage unit to accommodate your needs so again, thank you Ozzie
Kassandra Romero
Pelham
Westchester New York