What People are Saying

Place is ok. Could use some updates

This place is great the only reason I give it 4 stars instead of 5 is because often times staff Indy avalible so when I couldn't remember the number for my storage locker it took me 35 mintues to find a staff member to help me.

My move-in experience was quite easy. The Storage Post representatives Anna and Jawad were very personable and accommodating. When I came the next day to move in very early in the morning I told Jawad about an issue I had. He was in the process of doing maintenance on the first floor. But he stopped what he was doing and went upstairs with me, surveyed the problem, went back downstairs, got a ladder, came back with it resolved my issue. I can't ask for better service than that. Storage Post was a good choice.

We used this storage unit for about 4 months and in that time I believe it changed companies twice. We have had issues in the past with Extra Space/Life Storage here: rude, unhelpful staff; lack of communication with clients when gates are broken, and issues trying to have movers move our things to our new place. But today I went to close out our unit after being transferred to Storage Post, and I was pleasantly surprised at not only how kind Jessica was, but how extremely helpful she was in getting my unit closed, communicating my finals payments, and letting me out of the gate after my account/key code was shut down from closing my unit! I really hope this place is pivoting with this new group coming in. It wasn’t a bad place to rent besides the pst poor staff.

It’s a storage place, nothing much to say. It’s relatively clean and I rarely encounter anyone there. I live in the city but use this one because of the better prices.

I rented two units on 8/29/17 but ran into some issues which I then posted a review. On 9/5 Victor Veras the area manager called me to personally apologize for the mishap and issued me an additional free month for the inconvenience. I just want to say thank you to Victor and the staff at the Pelham Pkway facility for treating me like I mattered. I would recommend this facility.

It's very inexpensive and clean and close to the train station staff r very helpful..

My business is located a few minutes from Storage Post Pelham so it's been convenient for me to store working supplies at this location. We've been using this facility since 2009 and have maintain anywhere from 1 to 3 rooms at a time. I use it mostly for storing my clients goods and all our excess working supplies. As an event company we need access all hours of the day and evening. I like this location because we can access as early as 6am and as late as 10pm with keycode access. It's clean and secure and well lit and I'm yet to feel insecure while using the facility. I had an issue recently and reached out to a supervisor for help. I spoke with District Manager Alexandro who was very willing to help and to find a amicable solution. He was efficient, professional and followed up as promised in a timely manner. I wouldn't hesitate to recommend Storage Post Pelham.

Great customer service gloria was very helpful n informative clean building and great storage availability.

I received a notice of past due payment. To my surprise I found out than at ex-associate had used my information to put a storage in my name for his business. I was livid and concerned that one I was receiving notice for past due rental fees. Nevertheless, contacted the office and spoke to the Manager Mr. MD Mohammed Sadqueen. Let me say this was a very pleasant and excellent customer service I encounter with Mohammed. He handled this egregious concern in a very quick and professional manner by contacting the person and addressing the manner and had the unit switched out of my name into their name and business. Thank you so much for addressing this matter I’ll be sure to tell anyone I know that if they ever need any storage needs to go Post Storage and ask for Mr. Mohammed. Thank you for this exceptional customer service!! Five Star!!!!

Lovely Sharonda was so helpful!! Thank youu

Ashley was an absolute pleasure to work with! She was friendly, knowledgeable, and went above and beyond to make sure I had everything I needed for my storage unit. I will definitely be coming back because of her excellent service!