What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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5.00 Stars
Alex Lambertus was wonderful! He was so reliable and resourceful; helped me with my move from one unit to the next with the patience of an angel. He even hooked me up with a great price and with garbage bags. He is a true asset to the facility and should definitely be promoted to management. I’m recommending this place and Alex to everyone!!!
Michel Francois
5.00 Stars
So far the experience has been flawless. Melanie was great to work with! Thanx for everything. Shout out to Alex also, he helped me find a person.
Susie
5.00 Stars
Gabriel was such a great help! I was unsure about the size of storage needed and he gave great information and advice on unit sizes. Thank you for the smooth move-in even with me running late and arriving 10minutes before closing and help me save money! Thank you again Gabriel!
Julissa Haynes
5.00 Stars
First of all I would like to say Rudy is beyond helpful. Very polite and patient. We actually found this storage place for a relative of mine but when speaking of prices I had to terminate my overpriced storage location and move in to this one. Rudy was respectful and answered every question we had as we toured multiple units until we found the one we chose. He helped make the whole process very easy. The location is clean and kept well. Thanks Rudy!! Just one month in with this location and happy we made the change. - Suy and Kiko Hernandez
Suyapa Hernandez
5.00 Stars
This place is great to store your belongings! Friendly staff, tight security, and adequate space and climate control. The prices are very reasonable, and you don't have to sign a yearly contract, which is great if you're planning short-term storage. Highly recommended!!!
Kyle Owens
5.00 Stars
Friendly, professional staff. Clean bright space.
Nancy OSullivan
5.00 Stars
Kennard provided Amazing customer service!!!
Angel V
5.00 Stars
I just booked a storage room to store some possessions while I am moving. Alexandra C. in the New Rochelle facility was incredibly knowledgable and polite. She really knew her stuff, and helped me in making the best choice consider my space needs and pricing.
Chris Paul
5.00 Stars
( Unit 317) I came to the New Rochelle storage post on Saturday first and foremost there was so much commotion going on and the young lady Ashley handle it so well !!!! I actually offered to buy her lunch because I felt so bad for her LOL she gave us a small tour showed us how to access the building after hours in detail , the facility smelled so clean and looked clean as well !! I definitely would recommend this location!! Thank you Ashley !!
tyrell smith
5.00 Stars
First and foremost I want to say the property was beyond clean! My husband and I went into the property looking for storage, not having any idea on how the whole process works, and thanks to a Ms. Ashley all of our doubts slowly melted as the process went along. One thing about us, we are BIG on customer service, that is a big factor when determining where we bring our business ! Her warming smile and aura sold us. We had a lot of questions, which she answered spot on, with out hesitation, she didn’t miss a beat. I could tell she was very knowledgeable on storage, and how to store our items, which put us to ease, because this is where we would be storing our personal belongings! After securing the unit, we went down to the office to sign our paperwork! First thing she did was show us the many different options when it came to protecting our items. She took her time and listened to us about what things were most important to us, and she showed us different items that would protect our things while they were in storage. As we went over the lease, she was very patient in explaining the sections, not making us feel like we were being forced to sign a contract. She really put us to ease with explaining to us that storage post was month to month . As we were leaving she stressed that we could always give her a call if we needed help or had any questions with anything. I just want to say we will be having a long term stay, and we will definitely be recommending this storage to all my friends and family .
Ulda Paillant
5.00 Stars
I absolutely am very happy I chose this storage facility to put my belongings in. Not only is it very clean. The gentleman behind the counter in New Rochelle is absolutely amazing. He was very polite and friendly. He also was a tremendous help to me. I am handicap and he helped me push my cart. I am also very deadly afraid of elevators and the gentleman escorted me to my unit on the fourth floor. I forgot he’s name but I think it was Vector. He deserves a raise. Happy customer here. Will recommend it to everyone. Thank You.
Phyllis Di Pasquale
5.00 Stars
Amazing help by Tanaysha. Thank you
Anderson Pena