What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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Alex at the Yonkers location is really on the ball. He gets the job done whatever it takes and no matter the barriers he has to get through. The heat was in dire need of repairs and he saw to it that it was done. Its considerably warmer withing the building. Could still use a few degrees higher but at least its working. I always see him being ultra friendly with the customers including myself and always on the go getting something accomplished in the building. Its always kept up in great care and clean. I dont think I can say an unkind word about him or that location. Keep up the great work guys!
wantmagicma TMI
Alex was very courteous, helpful, and accommodating. I ended up needing a much larger unit than the one I had reserved, and he was able to find me that bigger unit without a problem. Thank you so much!
Tony Almonte
I'm happy here, the location is perfect. The staff is on point, polite, courteous
jedifrogg
Good Morning, I wanted to take this time this morning to write a long overdue and well deserved review on this Storage Post here in New Rochelle. Having had several bad experiences with customer service in general I found this to be a worthy post. As I finally decided to come on board and rent a unit I must say that I was surprised by the welcoming hospitality that I received coming in the door, during a quick tour to actually see a few possible units that I may be interested in, as well upon my leaving the store. The woman I met was simply amazing and I can tell was truly genuine about people and her job (meeting the needs of customers). Her name is Zophier. Zophier not only made me be at ease with this decision and transition but she also was able to smoothly multitask and yet not forget the business we had begun. As I finally decided on a unit after seeing a few, Zophier made this sign up as easy as possible for me. Since I have been here everything has been smooth sailing and. Because of this outstanding service I already brought in a friend and will continue to refer people to this branch at the Storage Post of New Rochelle. Thank you Zophier and thank you Storage Post for having such an amazing representative on deck who actually cares. Trust me in today's businesses it is extremely rare. ~ Lawrence
Lawrence Bailey
I have 3 units here !! Ashley is always willing to help out even with my ridiculous request.She is BEYOND friendly a huge peoples person. The building is very clean and smells nice Ashley is always cleaning the facility I always tell her to take a break because she works too hard everyday Thank You Ash your hard work is always appreciated !!
kelth belanger belanger
I would like to thank Zophier and Angie, Storage Post in Pelham for assisting me with my paperwork, setting up a new unit. Thank you, for your humble and professional manner.
Zainab Taylor
Thank god I stopped by at this storage post. Had an issue with my bill and Alex the dm helped me with excellent customer service. I’ve been doing business here for years I love this location if u want professional service please stop by Pelham storage po
Patrice Jeffress
Good place to store your items. Beginning to automate, but still not accessible 24/7. Business hours posted on their website. Usually clean, but for some reason have recently done away with their trash cans on every floor. Prices similar to nearby storage places. They usually help out at community fairs.
Luis Moreno
Anthony was such a great help that fit everything I had. He was very patient and courteous when I came at the end of the work day. Highly recommend
James Lakowitz
Very nice employees and extremely helpful. Gloria was very helpful in walking me through the processes for the storage unit.
Rafael Saldana
The place is clean and the manager Anthony, was very thorough and helpful!
aires8441
Anthony was amazing! We upgraded our unit after nine years at this location. This location is clean, modern and convenient! Never had a problem in 9 years! Highly recommend this location.
Celia Lugo