What People are Saying

Very friendly and expert customer service. Very easy access and accessibility to my unit. Very clean units.

Excellent storage facility. Clean, secure, and easy to access. The staff has been super friendly and very helpful throughout the rental process. One of the biggest advantages is the huge indoor loading dock in the back, which makes loading and unloading incredibly convenient. They can also receive packages on your behalf. Highly recommended!

I chose this storage facility solely based on reviews and they didn’t disappoint. Anthony, the manager, was great! He went above and beyond to make our move easy and seemless. Not only is the customer service great, but they also have the lowest rates in the area. Only complain I have is, they should have more staff, I think it’s a lot for one person. But still, on a very busy Saturday, with people moving in and out, plus all the new customers inquiring information in the front desk, Anthony managed to acknowledge everyone upon arrival, and take care of them in a timely manner. He was also very patient showing us around the different units available, and explaining which one would work better according to our needs and budget. When in need of storage, at a good price, convenient and with great customer service, look nowhere else..

I'm a long time customer and I must send kudos to Ozone Park Storage Post kudos to Patrick and Lauren they really help me out when I needed it I want to thank you all very much and I hope we can keep them on we need as many people like that as we can get thank you so much for your assistance looking forward to more business in the future

Portia from Customer Service was amazing in finding me a unit and gave me lots of personal attention! Friendly and extremely efficient! Thalia and Gloria from the location desk were kind and efficient! Recommend totally, A+

Clean facility couldn’t complain and first month free ! Livan and Gabriel made it all worth it! Definitely recommend

Thank you to Jonathan and Adrian for your amazing customer service. Excellent staff, they deserve a promotion with a raise! I will refer friends and family because the access hours are later than Public Storage, they have a clean bathroom with toilet paper and soap (that’s none existent at Public Storage in Yonkers), working doors for access and most importantly a clean environment. The office smells great! The unit floors are immaculate and units do not have a rodent problem. I just moved from and 10x10 to a 20x10 and I am thrilled with the ease of the transfer. Accommodations for moving are faster because there are actually loading carts accessible for customers to use. Went from a nightmare to a dream! Thank you Jonathan and Adrian! Ohh and very funny guys ??. Keeping the vibe light and cheerful.

Excellent

The staff was really helpful and attentive.

I visited the Lawrence, NY location today and had the great pleasure of being assisted by Kimberly. This is about the 3rd time I've interacted with her and the experience was amazing each time. I wish I could give a hundred stars because Kimberly's customer service is far superior to what I've had in past encounters with other places. From day one she explained to me the ins and out of storage since this is my first time using this kind of facility long term. She enthusiastically explained how everything works. One time she called me because my auto-pay was not working properly. She patiently guided me through the process and didn't hang up until everything was corrected. And when I see her in person she is always so courteous and professional. Kimberly makes me feel happy that I chose Storage Post. I will tell all my friends because to use Storage Post. I can't imagine ever using another storage facility. I give Kimberly and her expert customer service a hundred stars. Thank you!!

Clean and straight forward storage.

Customer service is very important and the district manager Mylandria understands that well. She contacted me and addressed my concerns personally and it is very much appreciated