What People are Saying

I've used Storage Post before. Even through the expansion and renovation of their units they had great customer service, please and extended themselves to accommodate the customers. Even as I experienced difficulties they were there. The place is clean and quiet. Their location has had surrounding improvements and it is conveniently located, surrounded by stores and transportation. (One worker even stood in the rain waiting for keys apologizing that they were not open on time. About 11am they opened.) I even argued and became irate about a circumstance but your worker remained calm and relaxed and walked me through the confusion. (I had to apologize and really thank the person) A great team of people working there. Thank you!

UPDATE AUG: Management reached out via e-mail around three months later to inform me that they noted my review and have addressed the issue -- and indeed, on several visits recently it's been nice and quiet so I will have to say that the folks in charge here are obviously on top of things! UPDATE: Downgrading to ZERO STARS due to loud rap/hip-hop GARBAGE blasting through the public address system...kid on duty claimed it was Management's instructions; yeah, right -- boy even claimed it's always been that way, and came up with some nonsense about how their speakers were broken (huh???)...yep, the kid can't even get his own story straight! I'll contact management and see if they really thought this is a good idea...nothing like sorting through your belongings and being tortured by mindless noise!! ORIGINAL REVIEW: Pretty good overall -- but wow are these guys quick as day traders getting money from your account! I mean I goofed up with payment once and so was delinquent (for more than their two/three-day grace period, incidentally) but as soon as I'd put money in my account on file with them they took it out -- like I said, fast as (Early Aughts, when internet speeds hadn't yet been equalized for everyone by the exchanges) day traders!!

What can I say, its storage not a 5 star motel.

They have improved over the years and now the access hours make this place a top choice.

Very clean, always pretty well lit. So far it's a great experience. A little pricey, but they seem to have the best hours of operation around. The front desk manager was helpful from the day I met him to present time. Everyone has been pleasant, since I first called their Customer Service line and requested information. I highly recommend!

Prior to booking with StoragePost, I had called about 6-7 other storage places. Storage Post in Garden City had the best rates. The location is in a nice area and easy to get to from a highway. The facility is new and clean. When you pull in to drop your things there is a tarp on top of the loading docs which makes it convenient when its raining/snowing so you stuff does not get wet. They have plenty of dolly's to help you bring all the items to your unit. It is a month to month lease and they ask for 10 day notice if you not going to be needing the unit anymore. Very convenient that you are not locked into something for a year or longer. The only reason I'm giving this place 4 starts and not 5 is because when I booked it over the phone the girl told me that the unit can be in 2 people's name (this was very important to me and I made sure to ask numerous times during the call). However when we came to sign the lease, we were told that the unit can only be in one person's name and there is no way around that. Other than that this place is nice and for a reasonable price.

Good place e for storing your furniture or old items. Decent prices and super clean facility with plenty of options on storage locker sizes.

Clean and cheap. Used to be able to access 24/7, so the restricted hours now is too bad.

When Storage Post took over the facility from the prior owners there was concern among we long time tenants. Would they keep the facility up, would they honor our standing rental agreements, etc. I am very pleased to comment that Storage Post remedied all our concerns with a seamless and friendly transition. For every one small operational change there were several facility improvements. Before Storage Post, the dumpster habitually overflowed with discarded furniture, cardboard and wood boxes, food, and household treasures - so much junk. How were they to police the misuse of their dumpster by self-centered movers in-a-hurry? Now, tenants are not welcomed to discard our waste and must take it with us. This small inconvenience measured against a cleaner, vermin free site is an improvement.

Ok

The most friendliest staff in person or on the phone, great prices on storage rooms and they appreciate their customers. During this covid19 breakout they are working with thier renters and not even charging any late fees and taking partial payment to help ppl out so they wont lose their valuables

It was a pretty quick process to rent our room, and we found the facility to be very clean and easy to use.