What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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01/08/2024
A new insurance company is taking over and raising the insurance rate. Smdh.
jayfaly
Lawrence
Long Island New York
07/09/2022
Good
Andre Knoll Sr
Yonkers
Westchester New York
07/27/2019
Please don’t get an attitude when you call my phone mumbling where you’re calling from and get an attitude when I can’t understand what you said and asked you to repeat yourself.
M. Tshibemba
University Heights
Bronx New York
07/04/2026
you lost my payment information, which i gave you at closing. I received a late payment notice, and you did not provide me with enough information to refile my credit card.
Margo Magid
Upper West Side
Manhattan New York
05/20/2025
Showed up to check in on the date we said we would be here and the office is closed on tuesdays when the email confirmation says m-f 10:30-5. They have a video connect which we tried many times and no one answered. Finally got someone on the 888 number who helped us access our unit. Frustrating experience so far.
Amy Genge
East Setauket
Long Island New York
07/31/2021
Only one of the elevators worked, which slowed down how quickly I could move my stuff in and cost me more with my moving company.
Santi Slade
Brooklyn
Brooklyn New York
03/05/2020
Very clean place nice stsff.but they claim to have climate control units. I have been there several times its almost like standing outside. Its cold as a freezerinthere6
Stacy Watkins
Rockville Centre
Long Island New York
10/05/2021
Ok
Chrystal Vega Lipscomb
University Heights
Bronx New York
04/21/2018
Would be great if they cleaned and fixed things up a bit more
Ethan Freckles
Upper West Side
Manhattan New York
08/02/2016
Freight elevator broke down. Doors slightly loose.
Roshni Shah
Brooklyn
Brooklyn New York
07/19/2019
SPSS is good for value, run in and out very quick. The elevator is Super larger, you can drive your car through it. A nice and clean space to pack away the extra stuff you have. It works for me, just to many insects for me.
Wayne Givens
Mott Haven
Bronx New York
08/14/2022
On the negative side, no one was in the office the day I arrived, so I wasted a lot of time waiting for a response. My locker is also on the sixth floor and around some tight corners, so the logistics were challenging. On a positive note, the people who did finally help me were great - very courteous and professional.
Bruce Morton
East Village
Manhattan New York