What People are Saying

Located just off of I-87, it's easy on/ easy off the highway. The office hours are reasonable. They have additional security by having gates, both entering and exiting. Fairly clean facility. Has many exterior rodent boxes, which I look at as a plus, for preventive measures. However, the section where I enter has limited parking and it seems that the same vehicles are always there. Either they're not managing that area or they're using it for something other than the storage customers, thus the four stars.

I was just checking the place.but it looks good

I like this storage better than the one on zerega. Its Well lit, clean nice atmosphere

Friendly staff and very helpful, clean space

Employees are friendly, the site manager Brett L provides excellent customer service, is very knowledgeable and very fair. Not climate controlled and the elevator is janky. Would recommend a unit on main or upper level. The basement is questionable.

Revising my review. Initially the things I stored here grew mold and i was told that I would not be compensated for it. However the manager at this location helped me the best he could to help me get some compensation for my belongings. I received less than the value of what was in the unit, but I appreciate them taking responsibility for what happened.

Place is ok. Could use some updates

This place is great the only reason I give it 4 stars instead of 5 is because often times staff Indy avalible so when I couldn't remember the number for my storage locker it took me 35 mintues to find a staff member to help me.

My move-in experience was quite easy. The Storage Post representatives Anna and Jawad were very personable and accommodating. When I came the next day to move in very early in the morning I told Jawad about an issue I had. He was in the process of doing maintenance on the first floor. But he stopped what he was doing and went upstairs with me, surveyed the problem, went back downstairs, got a ladder, came back with it resolved my issue. I can't ask for better service than that. Storage Post was a good choice.

We used this storage unit for about 4 months and in that time I believe it changed companies twice. We have had issues in the past with Extra Space/Life Storage here: rude, unhelpful staff; lack of communication with clients when gates are broken, and issues trying to have movers move our things to our new place. But today I went to close out our unit after being transferred to Storage Post, and I was pleasantly surprised at not only how kind Jessica was, but how extremely helpful she was in getting my unit closed, communicating my finals payments, and letting me out of the gate after my account/key code was shut down from closing my unit! I really hope this place is pivoting with this new group coming in. It wasn’t a bad place to rent besides the pst poor staff.

It’s a storage place, nothing much to say. It’s relatively clean and I rarely encounter anyone there. I live in the city but use this one because of the better prices.

I rented two units on 8/29/17 but ran into some issues which I then posted a review. On 9/5 Victor Veras the area manager called me to personally apologize for the mishap and issued me an additional free month for the inconvenience. I just want to say thank you to Victor and the staff at the Pelham Pkway facility for treating me like I mattered. I would recommend this facility.