What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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11/23/2021
What an easy experience. Ease of access and personnel were perfect for what I needed.
Christopher Logios
Rockville Centre
Long Island New York
03/10/2017
Great new location! A great person is working at this location! Roxanna is awesome!
Leonardo Manzano
02/09/2026
Great People - Service & Prices
Junior Rodriguez
Morrisania
Bronx New York
09/20/2022
FIVE STARS for inciting PSYCHOTRAUMA!! Being locked inside (chains and padlocks) this storage facility during access hours beyond office hours when wheelchair bound having made an accessible entry has been a harrowing experience for me and I will rate my experience as first class customer service - WHAT NOT TO DO! Much thanks to the FDNY Engine 83/Ladder 29 Firemen who responded and rescued us!
florence bowen
Mott Haven
Bronx New York
06/14/2017
Yahaira wasexcellent greatservices
Marlen Maria
09/30/2025
Can I just say Anna was amazing she made me feel at home and feel like family I would tell anyone to go see Anna she knows everything very knowledgeable amazing worker keep it up Anna
ESTELLA NYEMA
North Shore
Staten Island New York
08/25/2017
I had the greatest experience at Extra Space Storage at 641 NW 12th Ave the store manager Roxanna Mor was well knowledgeable about the facility she took her time and went over all the information I needed to know I would recommend this facility to my family and friends.
Phyllis C. McMurtry
09/25/2025
Great customer service, very professional and the place is secure, and very clean.
Omar Mesa
Linden South
New Jersey New York City
02/25/2026
Great service! Michael walked me through the entire process of moving to another unit. ????????
Jhon Kevin Muñeton Jimenez
Linden South
New Jersey New York City
10/02/2022
The guy from your office was helpful and informative in getting to my unit.
Alberto Ferrer
Pelham
Westchester New York
03/27/2018
Customer service at its best love it thank you guys for taking care of me
Jatnna Batista
08/27/2025
I love everything about this place, the location,the staff, and how clean it always is.jarred and Jessica are great!
Zonia Feliciano
Elizabeth
New Jersey New York City