What People are Saying

I was just checking the place.but it looks good

I like this storage better than the one on zerega. Its Well lit, clean nice atmosphere

Friendly staff and very helpful, clean space

Employees are friendly, the site manager Brett L provides excellent customer service, is very knowledgeable and very fair. Not climate controlled and the elevator is janky. Would recommend a unit on main or upper level. The basement is questionable.

Revising my review. Initially the things I stored here grew mold and i was told that I would not be compensated for it. However the manager at this location helped me the best he could to help me get some compensation for my belongings. I received less than the value of what was in the unit, but I appreciate them taking responsibility for what happened.

Place is ok. Could use some updates

This place is great the only reason I give it 4 stars instead of 5 is because often times staff Indy avalible so when I couldn't remember the number for my storage locker it took me 35 mintues to find a staff member to help me.

My move-in experience was quite easy. The Storage Post representatives Anna and Jawad were very personable and accommodating. When I came the next day to move in very early in the morning I told Jawad about an issue I had. He was in the process of doing maintenance on the first floor. But he stopped what he was doing and went upstairs with me, surveyed the problem, went back downstairs, got a ladder, came back with it resolved my issue. I can't ask for better service than that. Storage Post was a good choice.

We used this storage unit for about 4 months and in that time I believe it changed companies twice. We have had issues in the past with Extra Space/Life Storage here: rude, unhelpful staff; lack of communication with clients when gates are broken, and issues trying to have movers move our things to our new place. But today I went to close out our unit after being transferred to Storage Post, and I was pleasantly surprised at not only how kind Jessica was, but how extremely helpful she was in getting my unit closed, communicating my finals payments, and letting me out of the gate after my account/key code was shut down from closing my unit! I really hope this place is pivoting with this new group coming in. It wasn’t a bad place to rent besides the pst poor staff.

I just signed up so cannot attest to grading the facility itself but the current store manager Anthony is a gem! He was very helpful when i first signed up and got me the best unit available in regards to size and proximity to loading dock. The day i moved in was a Sunday and i was running a tad late since they do close early on that day and he was gracious enough to stay after hours to let me store my furniture that i was bringing in on a rental truck - if he hadn't stayed later i would have had no place to put my items and would have had to incur further charges with the rental truck co. I cannot thank him enough - he provided the human quality often lacking in business. His customer service and plain old compassion are second to none and this location would be smart to do anything to keep him there because i think he is the only reason the place is still running! Anthony - kudos to you and keep doing the amazing job you are doing! Thank You!

Manager Anthony was EXTREMELY accommodating when I went in to sign lease for my storage unit. The associates who take reservations over the phone during the initial consultation should be as thorough as he was when it comes to making sure that the rooms rented are suitable for their customers. Anthony can certainly teach them a thing or two.

Kim was so helpful. She made the process very easy for me.