What People are Saying

Staff was excellent, both associates gave their advice and knowledge. The only down side was the aggressiveness and rudeness of the other tenants (all men) waiting for service, waiting for elevator, obtaining carts.

Clean facility, easy access to storage units, elevators, dollies provided. All good.

My personal experience was a pleasant one the personnel was very courteous and attentive to my needs. The entire process was quick and easy. They have a size unit for various needs, the entire area is well maintained hallways and units are very clean. I would recommend Storage post for your storage needs.

Well I was bummed to know my original online contract I made with Storage Post was scheduled incorrectly. I wanted a climate control unit l, the unit they gave me wasn't, and this information was nowhere on the receipt either. However, Rick was able to get everything straightened out and all worked out!

Spacious

I've used Storage Post before. Even through the expansion and renovation of their units they had great customer service, please and extended themselves to accommodate the customers. Even as I experienced difficulties they were there. The place is clean and quiet. Their location has had surrounding improvements and it is conveniently located, surrounded by stores and transportation. (One worker even stood in the rain waiting for keys apologizing that they were not open on time. About 11am they opened.) I even argued and became irate about a circumstance but your worker remained calm and relaxed and walked me through the confusion. (I had to apologize and really thank the person) A great team of people working there. Thank you!

My experience was mostly great. My only complaint is that there aren't any ramps in the place, which made it difficult to maneuver dollies and hand trucks. Thst makes no sense!!

Clean place , just that with this covid-19 they don't even have a bottle of water to offer. Good access for drive with semi truck

Facilitated any easy and efficient transient from large unit to smaller unit in close proximity to each other.

UPDATE: I want to say I originally gave this facility a 1 star rating, but came back to update it to 5 stars. The Manager, Mohamed did contact me after my negative experience and review. He was amazing! He did everything he could possibly do to ease my fears, and change my absolutely awful experience into a much better one. Mohamed is truly a stand up guy and an asset to this business. He made sure the employee in question would no longer create issues for me or any other customers. He took care of my every need. I truly believe my situation was not the normal occurrence at this facility, and just an unfortunate encounter with a terrible employee. I would recommend use of this storage company. I had the worst experience of my life at this location. I have been a customer at the location for more than two years, and did absolutely nothing to warrant the treatment I received. An employee came to my storage unit completely unprovoked, and spoke to me disrespectfully, cursed at me, treated me rudely, made me feel unsafe and intimidated. He seemed unhinged. I immediately called customer service, literally in tears, and shook up. Thank God, my son was there with me. Even with my son there I did not feel safe. I feared retaliation for filing a complaint. I had to stop doing what I was doing in my unit and leave. I reached out to customer service numerous times to follow up, and HAVE YET TO HEAR BACK from management. The individuals I spoke with were all professional and empathetic, but unable to assist me beyond referring me to management. You would think when a customer, especially a woman leaves your facility in fear for her safety it would be enough of a reason for an immediate follow up. I should have called the police, but I was so shocked and taken by surprise by the employee that I just didn’t think of it. It’s obvious this place could care less about their customers. I think I have been extremely patient given what’s happened. It’s been a week, with multiple calls, and customer service can’t understand why I haven’t been contacted.

Hello hello, this message is for all movers........My name is nikki and i am a long time friend and customer of the storage post here in yonkers, ny. I highly recommend anyone utilize their services here @ the storage post whether your load is large or small, everyone there has a really great way of making moving very exciting!!!!! Trust me....they are worth the move!!!!

Came into rent a unit was given such great customer service cant believe the deal I received and the great customer service did it for me jessica is a gem