What People are Saying

Online rental very easy. Reasonable pricing. Only hitch experienced was that the code to get in gate didn't work and had to reprogram.

Decent prices on storage areas. Big loading dock with plenty of lighting and a clean environment. You have the option to pay on line or automatic payments. Not opened 24hrs for storage access.

Great service and prices.. Just disappointed with access times. Very clean for an older building.

The online customer service was very helpful. The young lady who stayed past her work hours was very helpful as well. I am at the Huguenot facility. I did not give 5 stars because of the night traffic that goes in and out of the facility. I am very concerned about going there at night. it looks like these people are staying in the units at night. Please check into this situation, I am very fearful of going to the facility after office hours to go to my storage unit.

Bang for your buck

Well I was bummed to know my original online contract I made with Storage Post was scheduled incorrectly. I wanted a climate control unit l, the unit they gave me wasn't, and this information was nowhere on the receipt either. However, Rick was able to get everything straightened out and all worked out!

Great storage place an its open 24 hours

Have had minor issues in the past with not receiving referral incentive. Staff is usually courteous but should brush up on customer service skills since some remarks previously given have been a bit judgemental. Units always available, bathroom always clean. My only issue is the elevator, took quite a while to go down 4 floors, thought I was going to get stuck.

Manager named Anthony was extremely helpful and courteous. He helped me bring my furniture upstairs after the moving company left my things outside on the ground. He was very king and accommodating. He is a great asset to this business and manages the store well.

John Ortolano is very nice, helpful and knowledgeable. He went above and beyond on helping me find the right unit. The space is big and I feel safe there. Thank you John.

Both gentlemen at this facility were excellent removed my doubts that customer service skills no longer existed they were attentive they were helpful and made me feel very comfortable about leaving my items at the facility. On the other hand contacting customer service on the phone although the lady was very sweet and even offered me a free lock for my storage container was very pushy about collecting The $25 administration fee that was already stated I had to pay in my email. Each time I called it almost felt like there was a push to collect this money and even was told I’m not guaranteed my price but it was already guaranteed in an email. Also customer service fails toinform you that there is a $10 a month fee for insurance unless you already have renters insurance which the gentleman happily explaied so the $25 admistrastion fee is actually $35 And your unit is the price plus $10 a month. I have insurance so not an issue for me. My 5 star on top is because the facility really really took care of business and the two men that were there were very professional and helpful they deserve recognition.

Kim is the best