What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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04/02/2025
I rented a unit for my college student. The first three times he went during business hours the office wasn't open and we hadn't received a building access code in any of the confirmation emails. I was finally able to reach the manager at this location by going through the sales option who connected me. All is fixed now, but it was a very frustrating start!
Deborah Sleeman
Edgewater
Chicago Illinois
12/05/2017
Parking area in rear under construction
Eli Cruz
Yonkers
Westchester New York
09/28/2014
I'm still a customer here but I have to admit, the prices are way too expensive. I'll probably downgrade soon, or find a better location.
Ahmed Mohtaseb
Jersey City
New Jersey New York City
05/19/2022
Very disappointed garbage every where on the floor and not light inside the room. it's hard to see and move the furniture around. staff was very pleasant though.
Adrimely Dominguez
University Heights
Bronx New York
11/16/2025
Good
Blessed Ja (Heartless moneymaker)
Brooklyn
Brooklyn New York
05/20/2025
Showed up to check in on the date we said we would be here and the office is closed on tuesdays when the email confirmation says m-f 10:30-5. They have a video connect which we tried many times and no one answered. Finally got someone on the 888 number who helped us access our unit. Frustrating experience so far.
Amy Genge
East Setauket
Long Island New York
11/14/2021
It's okay
Miss Ruiz
Melrose
Bronx New York
10/25/2017
not enough hand trucks and some are broken. Need to attend to that
M Banker
Mott Haven
Bronx New York
07/18/2017
They handle customer very will and they are very friendly
Eunice May
Brooklyn
Brooklyn New York
07/02/2018
Open for 24/7. They promised 2 free months for storage room, but actually it’s not. Be prepared for this
Lia S
Brooklyn
Brooklyn New York
05/29/2019
Younger staffers and night staff extremely courteous, night staff most helpful.
Solel Soleil
Brooklyn
Brooklyn New York
11/29/2019
Good service, cheap and clean.
Ron Byrd
Long Island City
Queens New York