What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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I travel often and keep my business files at this storage facility, it is right off the LIE and has a very friendly manager. The store is going through some sort of renovation, and is very well lit and looks brand new on the inside. Still not finsihed yet; seems the level of customer service has increased. Is that a change in company philosohpy? The company has another store in Brooklyn that looks newer bit it is too far away..
John Chaney
Best Storage place... Clean! Friendly and Helpful. But, best part affordable vs Manhattan.!!!
Jade Albert
The folks at Storage Post were very helpful. Everything went smoothly and we got loaded in without a hitch! Thanks!
Scott Robinson
Great price and value. Carlos was really helpful setting me up with the lease and explaining everything. Happy to have a safe and clean place to store my items!
Chad Evenson
Friendly, helpful, fair - great
Neal Wach
Great cust. Service
Virtud Cuchillas
Fast and professional service. Matt showed me the unit, loaded information in the computer, explained some policies to me and I was ready to move. After loading some items in the space, I noticed that the latch is very loose on the roll up door. Matt came right over checked it out and will take care of it when a new one comes in. The outdoor parking is very crowded and all filled up, but that is part of renting. Company must be doing something right. Update 12/12/19 Rented a second unit with my brother and outside parking opened up just rented a space for a trailer or service truck. Another great experience with the crew at Storage Post. Thank you Matt.
Craig Fazio
They're fast and straight forward. Great customer service. Highly recommend :)
Janet Alicia Hernandez
Went in today for the first time and Carlos who was at the front desk was very helpful! Not only did we have a great conversation but he made the process easy, comfortable and friendly! He showed me my unit, got me a cart, gave me all the info I needed and sent me on my way! Was in an out quickly and I left with a smile. Definitely would recommend this place,if not for the storage space, for the great staff experience!
Adriana Figueroa
I am very impressed with the service I received in renting s storage unit this past weekend. From the call representative, Eric, to the Ridgewood manager, Carlos, I was able to reserve a unit on Thursday and move-in on Saturday without any issues. I was concerned after reading comments about unsatisfactory customer service. I wanted to give them a try due to the close proximity to my apartment, longer access hours, and the clean external appearance. Carlos was very helpful in processing my account; guiding me to my storage unit to assess the size; and showing the best route to the loading dock. I’m very pleased with my move-in storage day experience and the management at the facility.
Wp Lloyd
I been here for almost 6 month at the Ridgewood location And I always deal with Jessica Santos She's a perfect worker
Ali Wehbe
Great place to store things short or long term
Vanessa Iturralde