What People are Saying

It's great.

Great place, clean, temperature controlled, bathrooms and food prices for the most part

Nice facility, I feel it is clean. But they do have some nickle and diming going on. Eg. I reserved a smaller unit, needed a larger unit on day of and this was all discussed prior to 'check-in' ... they wanted to charge me $20 to 'transfer' to the larger unit. Mind you I had not checked in even. The representative who was very nice said he would waive it - but didn't in the end when I looked at the paperwork . Just odd.

Mid-level pricing, decent customer service, moderately clean facility.

Good service, cheap and clean.

Consistent rate increases at another local storage facility finally forced me to consider options on relocating my stuff to a new storage facility. Was lucky enough to secure a 10x15 at a really good rate at Storage Post in Suffern, though I was not happy that there was already a tear in the insulation prior to me taking the unit and that it was not fixed by whoever rented it before me. I told Roger to make note of this. Over all he was very helpful in processing everything, though the computer he had was not very cooperative and took forever to complete certain steps in the overall process. I like that this facility has 24 hr access, though being on the third floor, you need to punch a code in every time you take the elevator. Overall I like this company, location and staff better than the former one.

Clean, well lit units. Personnel are the BEST! I had several units at this location over the past 10 years. The staff always accommodating, concern and willing to help with any situation within their power. Shout Out to India!! Val, don't let her get away. She is a superb compliment to your Jersey City location. Thank you. CharleyB

Out of the way storage space four stars because the freight elevator still requires an assist from the attendant

Knocked off 1 star because initial move in was rough since there was only 1 cart available. Other than that everything good.

Great place clean and neat

Their service is good but only one serious concern I have is when they have drilled long screws to reinforce the bottom part of all the storage spaces, this long screw drilling has gone through one of my expensive pro audio accessories box and I'm hoping that it has not damaged my accessories. Overall, storage post management should be more careful when drilling long screws for a thin metal reinforcement. I also feel that they should lower my monthly payment for the next year and half because of this and keep all my access the same, then I will say that it is even.

PROS: They guy who works at the front desk is pretty helpful and laid back. The price of the storage rooms are great for the amount of space that you receive. CON: The woman at the front desk named DANA. TERRIBLE attitude with minimal customer service skills. She talks over you while you're trying to converse or ask a question(while giving you wrong information because she isn't listening to hear you, she's listening to respond with an attitude), which is extremely rude and annoying.