What People are Saying

So so

Ever since they changed the name it hasn't been the same

...had a hard time finding the attendant!! I did make a call before driving for 1 1/2 hrs, that I will be arriving to open the storage space. After multiple phone calls- to the phone on website and while standing at the door by the facility- the attendant "wondered in" finally, unaware, that I was trying to reach him. He was polite and nice, just not available. After he set up my storage in a computer everything else was easy, access was good, gates and garage doors were working, storage space clean, and moving carts available!! I like it.

It's my fault for NOT having someone supervise it. They broke various things during the move and and the pieces broken are not found. sorry BUT the moving part was not good.

I have a couple of issues l was quoted one price online but when l got to the actual facility the price was totally different and why do you not have bins for us to dispose of things when we're cleaning the out I've rented before and we were furnished with that luxury.

It's great ,the environment is great to, but on top of the some storage units the barrier can be cut with bolt cutters...I think that is too thin but you can see for yourself.

I wish it was smoother than it actually was. The elevator at the loading dock was being occupied by a large group of movers making it difficult to use and left me stuck waiting for the elevator for long periods of time on the floor of my unit while they loaded and unloaded the mounds of furniture they had. Then I went to the front desk to buy a lock and no one was there. I literally waited for 10/15 mins for someone to just come to the front door. Too many red flags on the first day!

Clean place

The whole place has like a higher first floor level than street level. There is a ramp to go up with item, so if you are coming with an extra heavy item like refrigerator etc be prepared.. also the light sensors inside are annoying, never sense you right to go on. And the worse part the stupid door in the entrance not the main car entrance but the one you use to go in the building you need to add your code every time to go in with items bruh!! It’s annoying , they should last longer or just open and close without passcode anyway everyone of storage units are locked and there is a door to enter the property with the cars, and there is a column to go inside it will prevent you from moving long items like a stacked dryer and washer or anything over 6.5 feet .

(Translated by Google) The treatment of one of your workers is a bit rude (Original) El trato de uno de sus trabajadores es un poco descortes

I purchased a unit on a Fri, it was not big enough so on that same Fri I upgraded. The acct had a bal which I was told would be taken care of. I rented a truck moved all of my items from my prior storage just to get to this storage and my access code would not work. Luckily another customer let me use their access code seeing as it was a Sunday and they were closed and no one was answering when I called the number for customer service. However me and my two sons had to unload the truck bring things up to one floor because that's where the access code took us to and then walk up a flight of steps to our actual unit. Please keep in mind that this was an actual truck from U-Haul not a van a truck. That was not a pleasant experience for me and my two teenage children. I really hope that the future would this company is better than my first weekend. I switched to this company because their prices seemed to be better than my previous location. Fingers crossed....I received a call from the district manager,who assured me this was a fluke. I am confident my experience will be better in the future.

Nice clean facility. The 5x5 is not actually 5x5, but 4x4...not certain if they made an error on our booking.