What People are Saying

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Great customer service … I am switching units. Chandra was very pleasant and helpful with the process. I highly recommend her to anyone who needs to acquire a storage unit here in Ozone Park!

Adrian helped me he was great

We have a variety storage units in multiple storage post locations and I was inquiring about information on my account and got the chance to speak to a women named Dara. She was extremely patient and amazingly polite. I just wanted to thank you Dara!!

GREAT Facility!!! GREAT PRICE!! GREAT SECURITY!! And for those FIRST TIME lookers for storage, the most important things...TEMP CONTROLLED, LARGE ELEVATORS!!! It's my second home!!

Pedro was a great help when I arrived at alm ost the very last minute to closing time. He patiently had me sign the lease at the desk (which I was supposed to have done ahead of time). Also, it's nice being allowed a discount deal when you've been a customer for a while. January 2026 I'm not happy with getting a 3' x 3' unit when I reserved and registered for a 5' x 6'. The tall ceiling doesn't get it to half of what I asked for, even with a ceiling lower by two feet. Let's see how it gets resolved. I give Vinnie credit for saying he'd apply for a refund for the unnecessary lock right away. (I had one, but misunderstood what he said). Hope that comes through ASAP. July '26 Update: it's months later, and after reminding the phone center rep (not an agent on location) that the $9.79 credit hasn't happened, I got .21 off this month's rent... So I mentioned it again to the guy at the desk. I also have a contradictory notice about a rent increase. I'm already paying a little more than what's mentioned as the new amount of rent - not counting the insurance, which I pay another company for. There seems to be some confusion.

My move and process of getting a unit was quick. I came in 5 mins before closing and they did a great job assisting me. After they had left, we had until 8pm to store everything away.

Excellent customer service

Love the attention and humility of customer service.. thank you !!

Very safe

Very clean, very convenience, great staff who are helpful and friendly!!!

Very secured place,the staff are great and helpful.