What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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06/25/2025
Denise and Raina were an absolute joy and ray of sun they were extremely helpful and patient I love coming here because everytime I walk in im greeted with such happiness!!!!
Monique Ivory
Little Village
Chicago Illinois
11/03/2025
After calling a few other storage facilities and having a bad experience with their customer service I found this one on google and came in for a tour. A gentleman I think his name is Adrian helped me, he was super nice and helpful. Answered all my questions and any concerns I had. Thanks for the great experience! Place definitely goes above and beyond and fits all my needs.
Jesenia Vargas
Little Village
Chicago Illinois
04/22/2026
Thank you Ms. Denise for being very informative with an amazing bubbly personality!!! Keep shining!!!
Chimere Fox
Little Village
Chicago Illinois
10/29/2024
My overall time with extra space was absolutely amazing. I moved in and my stuff was kept safe and sound. Then of course I misplaced my keys and Nancy was very nice and she is very understanding and yeah I would definitely recommend them because Nancy and her crew was just absolutely amazing and awesome. Polite and cool 5 ????? stars
Vashawn Edwards
Cicero
Chicago Illinois
04/18/2025
Eddie is so awesome!!!
Teahjah huddleston
Cicero
Chicago Illinois
07/29/2025
Eddie is the most helpful guy I’ve ever met in the storage business. I’ve been using multiple storage units around Chicago for years, but there’s no one like him. He’s always working hard and making sure everyone has what they need. Five stars to him!
Stalin Villlagomez
Cicero
Chicago Illinois
10/02/2025
Great Service and accessibility
L.R.
Cicero
Chicago Illinois
03/18/2026
(Translated by Google) Excellent service from Nina ?? Great place (Original) Excelente servicio de nina ??buen lugar
Samara Medina
Cicero
Chicago Illinois
08/05/2026
Very smooth check in process
Mz Perfect
Cicero
Chicago Illinois
06/19/2024
Syria was a wonderful help. She got us in and out efficiently. Thank you!
Paul Altamirano
Andersonville
Chicago Illinois
07/04/2024
Krystal at Life Storage provided excellent service! She was quick, efficient, and made managing my account and transaction a breeze. Her friendly demeanor and professionalism made the experience great. Highly recommend working with Krystal for any storage needs at Life Storage!
Miss Toto
Edgewater
Chicago Illinois
04/03/2025
Great facility! Jessica at the front desk was so kind, patient, and helpful.
Scott Jarvis
Edgewater
Chicago Illinois