What People are Saying

it would have been more pleasant if I didnt have to wait stand around and wait with my belongings along with other customers checking in on their move in date. - It was a saturday afternoon because no one was at the front desk. Finally after being onhold we were told that everyone was on lunch break. It would be nice to put that disclaimer on the website so customers who are checking in will be informed of lunch hours.

On the negative side, no one was in the office the day I arrived, so I wasted a lot of time waiting for a response. My locker is also on the sixth floor and around some tight corners, so the logistics were challenging. On a positive note, the people who did finally help me were great - very courteous and professional.

My check in experience as a new customer was less than smooth. I got there mid day and found the front desk dark and locked. Then I realized they had a video kiosk for inquiries. The person who came on the video said the person managing the front desk will be right with me. 15 min later a person unlocked the front door. Then the person had trouble finding record of the registration fee I prepaid. Then the access code they provided did not work. 30 min later that was resolved. I spent 45 minutes getting access to my unit for the first time.

I forgot how to open the "garage doors" to the loading dock. It took me a long time to find the "open" buttons- They should be closer to the doors for entry for convenience. I really struggled w the cylinder lock, getting it back in & lined up to close - I had to do it twice & both times I was so grateful other people were with me... I REALLY would appreciate a regular heavy duty key lock!!

Good staff

I have been using Storage Post since about 2014. They open to late 8:am they should open at 6:am and Sundays hours 10:am to 4:pm is not enough time for me to get access my tools

Everything appears to be good with the storage space. But, the reservation wasn't clear that it was not climate controlled and a $15 admin fee on top of that.

the staff was very pleasant and helpful. I appreciate that. The reason for the 3 stars is because. As soon as I opened locker I saw mouse droppings all over the container. I decided I wouldn't leave clothes bc I couldn't chance anything getting ruined. So as much as the staff was great I'm very upset about the dirty container and may just decide to leave my stuff elsewhere. I refuse to put my clothes I to that container and that defeats my purpose for having storage in the first place... Not expecting use dropping on the 4th container from the top... either way. Can't Won't leave clothing there.

this place is like a little shop of horror. i see patrons hanging out in the hallways. i only use them BC i need them!

Good

Location is a bit difficult

It's a place to store your belonging.