What People are Saying

Awesome Customer Service!! Thank you to the Staff @ storage post self storage. The only thing I would recommend is... ... A Trash Bin just Incase clients want to throw things out That may become broken or no longer needed - Jay Delgado @jdsolfitness

So I needed a place to store some of my stuff for a few months, and I ended up going with this storage company. Let me tell you, I'm really glad I did. The whole process was super easy, from booking online to actually moving my stuff in. And the unit itself is great - spacious and clean, with elevator access so I don't have to worry about carrying my boxes up any stairs. All in all, I'd say this is a top-notch storage option.

Great stuff, always helpful.

Excellent storage facility. Very clean, well run storage facility. The staff are always very courteous and helpful. Excellent service. It's all true. I've rented other storage spaces over the years. My experience at Long Island City Storage Post has been the best by far. Very clean. Attentive, courteous service across the board. It's also very safe. I highly recommend this facility.

This was updated to 5 stars since the problem was resolved. Mohammad called personally to resolve the problem . This is good attention to a problem and good service. I am extremely unhappy with the move from Chelsea to LIC. Louis of Prime Moving facilitated this move. He promised to call when the truck would reach LIC he never called or returned my phone calls. I wanted to supervise the way my things would be arranged in this new unit since I wanted certain educational materials in the front where I could reach them.Since Louis never called I have no idea how my things were placed. I am slightly handicapped and am not physically capable of taking everything out of the unit and rearranging it the way I want. I am very upset and disappointed in the way this move was handled. I don't even know the number of the new unit. In addition I was promised the first month would be free. So far have paid for the unit twice. I WOULD LIKE TO UPDATE THIS POST: MOHAMMAD FROM STORAGE POST CALLED ME TO OFFER AN APOLOGY . HE ALSO OFFERED TO HAVE SOMEONE HELP ME REARRANGE MY THINGS IN THE UNIT. HE GAVE ME HIS CELL NUMBER TO CALL IF THERE WAS A PROBLEM. THEREFORE I AM UPDATING MY REVIEW TO 5 STARS. FOR HIS ATTENTION TO THIS PROBLEM.

Just emptied my locker here after six years. The folks who work the front desk are joyful and fun, and the place is clean and well organized. Highly recommended.

easy move in, knowledgable staff, all perfect

They're fast and straight forward. Great customer service. Highly recommend :)

Staff was very helpful knowledgeable courteous friendly and eager to help they helped put my mind at ease about the safety and well-being of my stuff that I was storing . Thanks to all there for your help

I am very impressed with the service I received in renting s storage unit this past weekend. From the call representative, Eric, to the Ridgewood manager, Carlos, I was able to reserve a unit on Thursday and move-in on Saturday without any issues. I was concerned after reading comments about unsatisfactory customer service. I wanted to give them a try due to the close proximity to my apartment, longer access hours, and the clean external appearance. Carlos was very helpful in processing my account; guiding me to my storage unit to assess the size; and showing the best route to the loading dock. I’m very pleased with my move-in storage day experience and the management at the facility.

I been here for almost 6 month at the Ridgewood location And I always deal with Jessica Santos She's a perfect worker

Once again i had to rent another room at Storage Post Ridgewood. Carlos and Jessica are the best, they make you feel as though you are family with the friendly and helpful manner. Nothing is to much for these people. Questions or assistance with the size or location they assist and help you solve it. There are a lot of storage companies to go with, but the professionalism, the competitive pricing and the excelent customer service of the staff at Storage Post Ridgewood will make me stay here. I will continue using this location and to refer them to friends and family in the future.