What People are Saying

Really good when I signed up, but a definite degradation on the level of service. Recent weekend visit wasn't unpleasant, but definitely got disinterested, lackadaisical staffer.

The storage unit hallways are dark and the lights kept going out while I was trying to move in. It was very hot on the 4th floor which doesn't seem to actually be climate controlled. There were also some bugs and I saw a mouse run from one unit to another. There should be some fumigation services done and the air conditioning should be fixed. I like that there are multiple garage door openings and the pass code is my phone number, and I was given a free lock for reserving the unit online, and paying before I moved in. If I find a better place with a better price, I will move my things there. This place is just temporary. I saw enough already. Hopefully my things will be safe and pest free until I can move them out.

Can't wait to cancel my contract

Good

not enough hand trucks and some are broken. Need to attend to that

The cleanest storage place if all the City of New York.

Friendly staff. The Place is clean and secure..

Very Good Staff and Respectful Worker's. Is Clean but lockers seem to Small for the Price but Worth it,, Due to I'm Disabled and My Locker is high from the floor to get I'n Myself,, and I Live just 2 Short blocks Away from it. I Do Recommend.

Poor communication between customer service number in real life sraff

Clean and cheap. Used to be able to access 24/7, so the restricted hours now is too bad.

Good and clean facility, hard to find parking sometimes

Great storage place an its open 24 hours