What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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05/06/2023
I went to pay my bill
Patricia Marquez
East Village
Manhattan New York
05/02/2023
Very good
Ms Delgado
Huntington Station
Long Island New York
04/05/2023
Not bad place. Staff is Kool and helpful. Just a few tech issues
Michael York
University Heights
Bronx New York
03/13/2023
Average
emmanuel adu frimpong
Melrose
Bronx New York
03/12/2023
After hearing about my issues management reached out to me to assess and rectify the situation. They are adamant about customer satisfaction and if they make a mistake they take charge and fix it. I would give 5 stars but I'm still upset that all the outlets (for whatever reason) are still sealed up
Davon Horne
Brooklyn
Brooklyn New York
02/19/2023
Nice and clean facility. Easy loading bay. The only thing annoying is that every time the I need to put something there carts are always gone.
Luis Ramos
Yonkers
Westchester New York
01/29/2023
In and out quickly
Slim
Ozone Park
Queens New York
12/03/2022
It was easy to move in and customer service was very helpful and provided information on how to proceed with the process
Mariama Joshua Suwareh
Morrisania
Bronx New York
11/27/2022
This place is great if you need extended hours to access your storage unit.
Brian Gerlach
Long Island City
Queens New York
11/02/2022
Manny is a very well-accommodating, respectful, thoughtful guy who helps you anytime you reach out to him. He is one of the main reasons I signed up with Storage Post in North Shore.
M A
North Shore
Staten Island New York
10/14/2022
Need have at the desk and other to go to storage spot if need to go
Aracelia Matos
University Heights
Bronx New York
09/14/2022
Zero stars if I could. Without signed paperwork/digital agreements on file and they've already started charging me for a reservation I ended up cancelling the day I was supposed to move in. Update edit: Upgraded to 4 stars. Called in to verify cancellation of the unit and it was relatively quick and painless. Didn't try to negotiate or argue with me and only spoke to two different people instead of a long game of phone tag. They should have reached out to me once the move-in date had passed and there was no confirmed/signed paperwork on file - they were quick to confirm a reservation made through a 3rd party seller, but cancellations made through that same 3rd party route doesn't seem to trigger an equally rapid confirmation call. System and process could use some work but still good customer service support. Would consider them again as a self-storage option in the future.
Kristina Szeto
Brooklyn
Brooklyn New York