What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

Please select community first.
01/08/2024
A new insurance company is taking over and raising the insurance rate. Smdh.
jayfaly
Lawrence
Long Island New York
12/18/2023
no one was there at front desk for about 10 minutes. Unit was no explained to me correctly. but other than that ok...
Karen Estrada
Yonkers
Westchester New York
11/21/2023
My daughter chose this facility due to 24 hour access. We went two weeks ago at 11pm to then be denied access. Come to find out no longer 24 hours and she recieved no notification of changes.
Valerie Maisonet
Ozone Park
Queens New York
11/05/2023
I thought it was a very simple and smooth process booking the storage lot online. However I didn't get the access code in order to begin storing my items. I called right away but nothing was done as of yet. I lost almost 12 hours of moving although my move in date was yesterday, November 4th. Very disappointed.
Michele Bella
Garden City
Long Island New York
09/23/2023
I totally understand the concept of full automation, however the communication between central office and local facilities and renters needs to be way tighter and better organized. I have a slew of Emails but still find myself having to make phone calls to get information such as facility access codes, etc.
JAM Shakwi
Pelham
Westchester New York
08/23/2023
Access code didn't originally work on elevator. Other than that my move - in was good.
Raúl M
Lawrence
Long Island New York
06/26/2023
So so
Baran Kaplan
East Village
Manhattan New York
03/30/2023
It's my fault for NOT having someone supervise it. They broke various things during the move and and the pieces broken are not found. sorry BUT the moving part was not good.
Mikey Tavarez
Morrisania
Bronx New York
03/26/2023
I have a couple of issues l was quoted one price online but when l got to the actual facility the price was totally different and why do you not have bins for us to dispose of things when we're cleaning the out I've rented before and we were furnished with that luxury.
Sheila Lee
Ozone Park
Queens New York
02/06/2023
It's great ,the environment is great to, but on top of the some storage units the barrier can be cut with bolt cutters...I think that is too thin but you can see for yourself.
Stephen Francois
Cypress Hills
Brooklyn New York
01/27/2023
I wish it was smoother than it actually was. The elevator at the loading dock was being occupied by a large group of movers making it difficult to use and left me stuck waiting for the elevator for long periods of time on the floor of my unit while they loaded and unloaded the mounds of furniture they had. Then I went to the front desk to buy a lock and no one was there. I literally waited for 10/15 mins for someone to just come to the front door. Too many red flags on the first day!
Michelle Michelle
Yonkers
Westchester New York
12/31/2022
Clean place
Edward Javier
Morrisania
Bronx New York