What People are Saying
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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.
Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.
Marie was a tremendous help today--I have had trouble signing on to my online account with Storage Post and she guided me through the whole process. She was clear, and helpful, thorough, and so genuinely cheerful and kind. She also clarified some important points about my account and my rate. This is someone who genuinely cares about her work and does it well.
I should add that I have had good experiences with Storage Post for the last 5+ years now. It's a genuine pleasure and very reassuring to store my possessions there. In every way, this is a pleasant and highly professional company. Thank you, so much!
The lady was very helpful and efficient getting me set up because she knew I was in a huge rush to pack up my storage unit and catch a flight. I was so grateful for her help and the fact that she took my situation into mind and really gave me incredible customer service.
My great experience with Lauderdale Manors Storage Post started with an online reservation that froze-up (not so great). I then called customer service and spoke to the friendliest rep, who not only completed my reservation, but emailed me a coupon for a free padlock for my troubles. That was nice! At the storage site I was treated like a best friend and all expectations of the business relationship was made clear. There was, however, a glitch in my reservation that caused incorrect payment information. The team followed their procedures and told me not to worry. I worried! After two weeks and an upcoming bill, I visited the site and was told to have faith. I was skeptical and super nervous but just as Darryl, Sam, and their very pleasant teammate had told me, everything worked out perfectly. They are very polite, professional, and firm. If you are open and honest, they will let you know what they can and cannot do and will follow-up with you to make sure everything goes smoothly. Even if the customer can't get everything their way you'll walk away understanding the process and feeling respected. In my case, it was something that was verifiable so I'm happy everything went well. Thank you Lauderdale Manors Storage Post. I will definitely be referring some people to your property. Keep up the good work!