What People are Saying

the staff was very pleasant and helpful. I appreciate that. The reason for the 3 stars is because. As soon as I opened locker I saw mouse droppings all over the container. I decided I wouldn't leave clothes bc I couldn't chance anything getting ruined. So as much as the staff was great I'm very upset about the dirty container and may just decide to leave my stuff elsewhere. I refuse to put my clothes I to that container and that defeats my purpose for having storage in the first place... Not expecting use dropping on the 4th container from the top... either way. Can't Won't leave clothing there.

this place is like a little shop of horror. i see patrons hanging out in the hallways. i only use them BC i need them!

Good

Location is a bit difficult

So so

Still I see major construction so it's annoying to work around and park.

It's pretty good, it's got a nice lot

Good prices not to big of a fan floor set up, and the fact that you can't use a bigger lock to secure your stuff

Hard to get a big truck in and out like a Uhaul, if u pass a certain section there's a gate and u can't get out, there are roaches, would like if they got the storages sprayed for roaches, mice and things like that otherwise it looks ok

freight elevator needs to be repaired.

The only problem I had with my move in day was no carts were available

The working from home customer service needs to be canceled. The few females I've talked to were very nasty and rude. One female you could damn near here her rolling around in her bed, her name started with an R. I think she said Rayann. She was being a smart ass, real attitudy like she had a problem with me asking questions. She wouldn't have dared been rude like that to me in person. On the other had I spoke to a gentleman by the name of Eric as well, I spoke to him over the phone a few times and he was always helpful, never sounding like he's under the covers in the bed, and he was never rude once. If ever I need to speak to customer service again, I hope the guy Eric answers the call. He knows how to work from home doing customer service. Thank you Eric your customer relations skills are a 10. Everytime someone gives a not so great review, they always respond back saying we have no record of you being a customer. But you got a record of accepting my money for the past five years. This company needs better customer service amongst other things.