What People are Saying

I highly recommend it due to the incredibly friendly and helpful staff. The facility is indeed very clean and easy to navigate. One potential drawback is that it can be challenging to reach someone for assistance or urgent matters when no one is present in the office, as it may be difficult to locate them while they are moving around the building. I would highly recommend considering them as your storage solution.

When Storage Post took over the facility from the prior owners there was concern among we long time tenants. Would they keep the facility up, would they honor our standing rental agreements, etc. I am very pleased to comment that Storage Post remedied all our concerns with a seamless and friendly transition. For every one small operational change there were several facility improvements. Before Storage Post, the dumpster habitually overflowed with discarded furniture, cardboard and wood boxes, food, and household treasures - so much junk. How were they to police the misuse of their dumpster by self-centered movers in-a-hurry? Now, tenants are not welcomed to discard our waste and must take it with us. This small inconvenience measured against a cleaner, vermin free site is an improvement.

Your staff was very helpful and personable. The facility is a bit tired but fulfills its purpose.

Very good

I am very big on receiving good customer service. When i don't get it this lets me know I'm not dealing with professionals. At the storage post the staff are dead on ... They're courtesous and well organized, and treat the customer with respect. This means alot to me, and that is why I'm doing business with you... Keep up the good work!!!

The unit was not as clean as I thought it would be but costumer service was great.

I want to start off by saying the customer service Porsha was amazing. She was empathetic with my situation we shared experiences on the phone she was just great. Then I get to the store was unit the representative there I believe his name is Johnny I may have to come back and do an edit but he's the only person that I've seen there so when I tell you he was amazing I came in I said I got to make him smile cause it's almost time for the place to close so I walked in I said something to him and he just laughed so he was amazing he went above and beyond he did everything he was supposed to do and more. This guy is an angel seriously he was an angel that God sent my way. And please excuse me if I have the name incorrectly like I said I'll come back and do an edit but you know who you are if the name is incorrect. The only thing that I had a little issue with is the doorway to get to the lockers using the carts they have and the doorway the doorway has a step up now if you have boxes on top of the cart you now have to lift the boxes over this step and the door does not stay open and there's no door stopper soul and there's a railing outside so in order for you to like turn the car open the door lift it up on the steps it made it almost impossible. I think they need to reconsider it lowering that step making it flat get a door stopper or fix the door so I can stay open as we're getting the cart in because we're already going through enough putting things inside these lockers and now we have to worry about how we're going to put them in over this hump. I really don't want to complain because like I said it was a great experience, but I just think this is an issue that needs to be met when people are spending money ...storage units make plenty of money to have that fixed. And I only thought about what if somebody was Handicapable and they were in a wheelchair how are they going to get in. So I'm just asking if that one little simple thing can be fixed that would be great but other than that I had a great experience

clean

I have had nothing but good service from this facility.

They have improved over the years and now the access hours make this place a top choice.

Pretty good

After hearing about my issues management reached out to me to assess and rectify the situation. They are adamant about customer satisfaction and if they make a mistake they take charge and fix it. I would give 5 stars but I'm still upset that all the outlets (for whatever reason) are still sealed up