What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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12/05/2017
Parking area in rear under construction
Eli Cruz
Yonkers
Westchester New York
09/28/2014
I'm still a customer here but I have to admit, the prices are way too expensive. I'll probably downgrade soon, or find a better location.
Ahmed Mohtaseb
Jersey City
New Jersey New York City
05/19/2022
Very disappointed garbage every where on the floor and not light inside the room. it's hard to see and move the furniture around. staff was very pleasant though.
Adrimely Dominguez
University Heights
Bronx New York
11/14/2021
It's okay
Miss Ruiz
Melrose
Bronx New York
10/25/2017
not enough hand trucks and some are broken. Need to attend to that
M Banker
Mott Haven
Bronx New York
07/18/2017
They handle customer very will and they are very friendly
Eunice May
Brooklyn
Brooklyn New York
07/02/2018
Open for 24/7. They promised 2 free months for storage room, but actually it’s not. Be prepared for this
Lia S
Brooklyn
Brooklyn New York
05/29/2019
Younger staffers and night staff extremely courteous, night staff most helpful.
Solel Soleil
Brooklyn
Brooklyn New York
11/29/2019
Good service, cheap and clean.
Ron Byrd
Long Island City
Queens New York
02/01/2025
They give zero leeway the same day payment is due if you don't pay by tge end of the day they're already locking you out and tacking on late fees. They also have these people that come in with tractor trailers that block up everything. There's been numerous times I couldn't get out the facility because there we're people unloading appliances and just putting them any and everywhere blocking the way to exit. I call the office to let them know and nothing gets done. It's a constant problem in the Perth Amboy facility.
Luis C
Perth Amboy
New Jersey New York City
04/07/2021
The staff was very helpful in helping me out with everything
Jeffrey Jackson Jr.
08/14/2022
On the negative side, no one was in the office the day I arrived, so I wasted a lot of time waiting for a response. My locker is also on the sixth floor and around some tight corners, so the logistics were challenging. On a positive note, the people who did finally help me were great - very courteous and professional.
Bruce Morton
East Village
Manhattan New York