What People are Saying

The overall move went pretty well. Staff were very helpful with getting me all set up. My problem however began when I got to my unit. I rented a 10"×10" space, but when I arrived I could immediately tell this was not a 10"×10" space simply because I had just left a 10"×10" space prior to moving here. When I alerted the staff member about it, I was told that he did not know what I could do, because they don't measure the spaces. I continued making my argument, at that point I was told that I had to measure the space and prove that it was not 10"×10". So I did. While I was measuring, another staff member showed up and watched as I measured. It showed that the space is 10"×7" . As I spoke about paying for a 10"×10" space but only getting 10"×7". I was told sarcastically that maybe I should have stayed in the 10"×10" where I was. I did not find that funny at all. Then I was told that this matter would be emailed to the higher ups and someone would get back to me about a reduction in price. I'm still waiting... shortly after posting my review I was contacted by the district manager who was very nice and apologetic concerning my encounter with the staff. She explained that my storage has been reduced because of the dispute in size and assured me that the disrespectful manner in which I was treated, will not be tolerated. I really appreciate the way this situation was dealt with and I am satisfied with the results. Thank you Mylandria...

Very friendly staff and they know how to give great customer service.

My experience was awesome. She helped me with everything. She showed me everything. I'm so happy I moved to this storage unit. The post has the best customer service.

Manny was such a great help and made sure that everything went super smooth for us! Couldn’t ask for more! Wonderful service and always had a smile!!

Great location, great customer service

Great experience with Jarred.

The guy that helped me at the facility was very helpful!

The best storage in town

Jared was super helpful . Not sure if he was the boss , but he should be

Kirill was extremely helpful and provided a tour of the facility when I was interested in renting. A few months later, Kirill was walking the property performing a security check. He noticed I did not properly lock my unit and was kind enough to call and make me aware of the situation. I am so pleased with the level of customer service and follow up with the facility.

Robert was very helpful with making a payment

This place is very very clean, alot of security cameras, 3 elevators, alot of merchandise like boxes,locks, tape, packaging supplies etc and the kiosk is lovely to use when it's busy and I love the access hours but I need to point something out that was way more impressive to me which is your employee or operations manager Manny, that man is special, by the grace of God he helped me beyond words can explain his heart is pure, my movers abandoned me and he made his business to make sure I was takened care of , he is very professional, he helped me and 3 other people all at once anyways thank you Manny you the best