What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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I love this Storage facility. It is always clean and, the staff is very helpful.
Natashia Wright
I have been storing my valuables, personables, and family heirlooms for decades. I have been with several storage facilities. I was with Extra Space Storage for a few years. After a few insane increases, as in, $206 for a 5x10... it was finally time to leave. I searched for a good location and a great price and landed at the doorsteps of Public Storage on Park Avenue in the Bronx. As the car pulled up, I said to myself...I have to find another one, because l this one is a bit out of the way. However...I walked in and two ladies greeted me, with all the professionalism and grace. Precious, and Angel. Their demeanor was so inviting, I decided to stay. Precious took her time and patiently escorted me to several units. We went from a 5x5, to a 5x10, to a couple of 7.5x10s, to a couple of 10x10s, and finally to a couple of 10x15s. The space I have in Extra Space, is a 5x10. One thing about Public Storage is that their units are wider than deeper... except for the 10x15, which was not my intended choice, but after seeing it... AND THIS UNIT HAS A LIGHT INSIDE...whaaaat? I was sold. The online sale price was $165, which changes daily. Precious sold me on the 10x15, instead of the 7.5x10. She's a great sales rep. She even allowed me to take photos of the units so I could compare and choose... l even took a few videos. She never rushed me, never hmm'd or hah'd, and never changed her sweet disposition. In conclusion, if you're looking for a storage space in the Bronx...having to travel a bit is well worth it...why? The prices are better here. The same 10x15 at the closer location nearest me was not the same $165.00 but a whopping, $326.00. Soooooooo... yeah. Hurry on down to Public Storage... reserve your space online, in order to receive a greater discounted price. Thank you, Precious. Thank you, Angel. I'm through now.
Isreba Wheeler
The worker was so kind and very informative. I'll be sure to tell others about my positive experience.
Diane Mallay
Beautiful facility and the features, cameras, access hours, intercom, kiosk and most of all Manny who represented this all extremely well, Manny your truly remarkable!
John Edwards
This location was a godsend and the staff absolutely helped me despite my picky needs. The only negative I would say is that the facility lacks in even decent cell service. I am sure this can be remedied easily. Overall I couldn't find a better storage facility if I tried.
Tim Langston
Clean space. Manny was a vibe! A friend of mine rents here! They have a referral program with $50 off. Great incentive for returning customers! Overall great experience!
Mona Lisa
Clean, heated, great staff
mandella walcott
I visited this location to check for storage, and Maria was extremely friendly. The facility was very clean. I was impressed by how Maria was engaged and knowledgeable. I unfortunately did not rent a storage as we decided to move out of the area. I would definitely recommend this storage to anyone looking for a storage facility. Hopefully, you're welcomed into the facility by her infectious smile and laughter. This world needs many people like MARIA! Thank you so much for making my experience of moving so much easier.
Kristen Walters
Friendly and helpful staff!
Julie Van Dale
Manny was very helpful and patient with all my requests and questions.
Bensh Jean
carlos francisco Valdez
Great storage facility in Ridgewood! I rented a unit here for a few weeks while I was moving and it was the perfect solution. The staff was helpful and accommodating, and the unit was clean and well-maintained.
Ramona Robinson