What People are Saying

Click on the store name for Current Specials and Available Units!

We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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09/30/2025
Can I just say Anna was amazing she made me feel at home and feel like family I would tell anyone to go see Anna she knows everything very knowledgeable amazing worker keep it up Anna
ESTELLA NYEMA
North Shore
Staten Island New York
08/25/2017
I had the greatest experience at Extra Space Storage at 641 NW 12th Ave the store manager Roxanna Mor was well knowledgeable about the facility she took her time and went over all the information I needed to know I would recommend this facility to my family and friends.
Phyllis C. McMurtry
09/25/2025
Great customer service, very professional and the place is secure, and very clean.
Omar Mesa
Linden South
New Jersey New York City
08/31/2022
Carlos and Shante are very professional, gave advice about the size and location of a storage unit that really helped and always make themselves available if I have questions.
Christine Wynne
Long Island City
Queens New York
02/07/2018
Fui bien atendido
Ricardo Diaz soler
05/10/2021
Professional and nice
Tamika Curry
Elizabeth
New Jersey New York City
09/30/2022
Not bad very professional clean environment very pleasant and easy
Christian Manzano
North Shore
Staten Island New York
06/15/2018
I love this storage post the people were helpful there, they gave me a great deal and there customer service was excellent.. I spoke to a young lady named zanayla she was very helpful. Great gal !!
Melissa Royo
01/23/2026
The best service
Noelia R
Elizabeth
New Jersey New York City
10/03/2022
Autumn is the BEST! She is very patient and helped me find the best storage space to fit my needs.
charmaine Villaroel
Lawrence
Long Island New York
05/28/2019
Robert was awesome, great customer service! Thank you for all your help.
Ely Aranie Vargas, Espinal
04/24/2026
In response to my previous review regarding the operation of the warehouse complex, the owners have taken measures to resolve the issues; the elevator is now working. Thank you.
Sergey Fedotov
Elizabeth
New Jersey New York City