What People are Saying

I truly like the facility, and all the represetatives are extremly helpful - but there is never any parking in the back loading dock. The spaces are rented out - and as someone who needs the dock, the access is limited. Otherwise the storage is great - dock parking, not so much.

The move was fabulous. All arrangements were in place to unload the goods from truck and take them to the storage space. Even the booking of storage space went smoothly and the overall communication process was satisfactory.

Place is kept clean, and the employees are great with customers.

Clerk was very helpful.

Fast an easy a bit pricey for what your offering but the front desk lady India was very helpful , the 50$ is like a overhead trunk on a plane too small for what I needed an there’s no in btwn

Rates are good though the service elevator is a bit on the slow side

Good service...

Friendly staff. The Place is clean and secure..

EDIT: I spoke with customer service and they were able to get me a discount that got me closer to my original price. I appreciate the effort to rectify mistakes, so I'm amending my original rating. Thank you. They pulled a bait and switch on me. I went to view a unit on a high floor a month early. They wouldn't book me in that early, but when I called to book it a few weeks later, they told me they were giving me the unit I viewed for approximately the same price. I hadn't taken note of the unit's number, and the lease had a unit number but not the floor. I found out the day I was moving, as my movers were on the way to the unit with my belongings, that they had given me a unit in the basement, which I explicitly had told them I did not want. I was able to get a unit on a higher floor, but it was smaller and $70 more per month. I didn't have a choice, unfortunately.

The manager Jessica honored the 1 mo concession as offered by corporate, despite an on-site associate only offering 1/2 mo concession. Should only offer same deal to the public no differential.

The place is clean, but why are the moving carts locked?!

Out of the way storage space four stars because the freight elevator still requires an assist from the attendant