What People are Saying

Matt was very friend and extremely helpful. Renting a unit was very straightforward and fast. Very convenient.

Anthony, the branch manager was very helpful and polite! He stopped eating his lunch to help me! Over all experience was outstanding!

Good

John Ortolano is very nice, helpful and knowledgeable. He went above and beyond on helping me find the right unit. The space is big and I feel safe there. Thank you John.

Both gentlemen at this facility were excellent removed my doubts that customer service skills no longer existed they were attentive they were helpful and made me feel very comfortable about leaving my items at the facility. On the other hand contacting customer service on the phone although the lady was very sweet and even offered me a free lock for my storage container was very pushy about collecting The $25 administration fee that was already stated I had to pay in my email. Each time I called it almost felt like there was a push to collect this money and even was told I’m not guaranteed my price but it was already guaranteed in an email. Also customer service fails toinform you that there is a $10 a month fee for insurance unless you already have renters insurance which the gentleman happily explaied so the $25 admistrastion fee is actually $35 And your unit is the price plus $10 a month. I have insurance so not an issue for me. My 5 star on top is because the facility really really took care of business and the two men that were there were very professional and helpful they deserve recognition.

Kim is the best

The associate at the Garden City location was very helpful and kind throughout the process. Clean facility. Their is ten dollar mandatory insurance fee per month on top of your monthly payment. Wasnt told upfront but still the monthly cost was affordable.

the guy behind the counter was the best very good person to deal with i recommend this place 100% arriva storage post!

Excellent service, good rates, cool building!!

Great customer service skills. Anthony was very thorough and made sure we got the exact space we needed. Better rates and service than Public Storage. Thanks again!

The process was very easy. The representative was very patient and helpful.

Great customer service facility always clean have great rates staff goes the extra mile i use to rent at another storage they had hidden fees and raised rates after move in . Rent storage post no hidden fees and 24 hour security. Im comfirtable that i know my things are sAfe.